Restaurant Team Member

Baskin-Robbins; West Palm Beach (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Baskin-Robbins in West Palm Beach is seeking a Restaurant Team Member to assist with food and beverage preparation, guest service, and maintaining a clean workspace. You will follow brand standards and work in a fast-paced team to ensure guest satisfaction.

The role involves working at the counter or drive-thru, handling orders, and supporting daily operations while upholding safety standards and a guest-focused culture.

Qualifications

• Ability to work in a fast-paced team environment.
• Punctuality and honesty with a positive attitude.
• Willingness to learn and adapt to change.
• Guest-focused approach to service.

Responsibilities

• Follow Brand standards, recipes and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders and serve to guests.
• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions.
• Maintain a clean and organized workstation.
• Clean equipment and guest areas.
• Stocking items such as cups, lids, etc at workstation.
• Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable).
• Follow speed of service standards.
• Serve and communicate with guests.
• Maintain a guest focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Skills

Team player

Punctuality

Adaptability

Guest focus

Job description

Position Title:Restaurant Team Member

Reports To:Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include

• Follow Brand standards, recipes and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders and serve to guests
• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment and guest areas
• Stocking items such as cups, lids, etc at workstation
• Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
• Follow speed of service standards
• Serve and communicate with guests
• Maintain a guest focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

• None

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects including boxes, ice and product up to 20lbs (if applicable)
• Working in a small space