Restaurant Team Leader: Guest Experience & Ops

Flynn Applebee's; North Attleborough (MA); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Profit sharing/Bonus

Medical/Dental/Vision

401k with match

Paid vacation

Paid sick leave

Job summary

Flynn Group is seeking an Applebee’s Assistant Manager to oversee day-to-day restaurant operations and drive guest satisfaction. You will lead a team, solve problems, and maintain high standards of service and sanitation while adhering to company policies.

Responsibilities include staff scheduling, inventory control, coaching through performance reviews, and ensuring compliance with health and safety regulations. This role offers competitive pay and benefits in a fast-paced environment.

Qualifications

• At least 2-3 years restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol Certifications also a plus.

Responsibilities

• Ensures timely, friendly service according to company guidelines.
• Cultivates a culture aligned with Flynn Applebee's core values.
• Manages guest complaints and ensures guest satisfaction.
• Schedules employees to meet sales demands.
• Maintains sanitation and safety programs.
• Develops staff through training and performance evaluations.
• Ensures compliance with policies and procedures.

Education

Serve Safe Food & Serve Safe Alcohol Certifications

Job description

Flynn Group is seeking an Applebee’s Assistant Manager to oversee day-to-day restaurant operations and drive guest satisfaction. You will lead a team, solve problems, and maintain high standards of service and sanitation while adhering to company policies.

Responsibilities include staff scheduling, inventory control, coaching through performance reviews, and ensuring compliance with health and safety regulations. This role offers competitive pay and benefits in a fast-paced environment.