Restaurant Team Leader — Growth & Service Excellence

Dhanani Group Inc; Omaha (NE); On-site; USD 16,531 - 30,307; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King Omaha is seeking a dynamic Restaurant Supervisor to lead a fast-paced team and deliver exceptional guest experiences. The role requires 1–2 years of supervisory experience, strong communication, and a commitment to training and coaching team members.

You will manage schedules, uphold quality and safety standards, and collaborate with the General Manager to drive performance and guest satisfaction. This is a hands-on, fast-moving position with opportunities for advancement.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first—not yourself.
• Create Memorable Experiences—creates a service experience so good the guest can’t wait to come back to Burger King.
• Administration—maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals.
• Welcomes new team members and provides them with the training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Actively coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to ensure delivery of guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are consistently delivered.
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC will be met.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages new team members on-boarding process.
• Implements action plans to address employee needs and Operational Assessments.

Skills

People skills

Leadership

Team collaboration

Education

High school diploma or equivalent

1-2 years supervisory experience

Job description

Burger King Omaha is seeking a dynamic Restaurant Supervisor to lead a fast-paced team and deliver exceptional guest experiences. The role requires 1–2 years of supervisory experience, strong communication, and a commitment to training and coaching team members.

You will manage schedules, uphold quality and safety standards, and collaborate with the General Manager to drive performance and guest satisfaction. This is a hands-on, fast-moving position with opportunities for advancement.