Restaurant Team Leader: Elevate Service & Profit

Dunkin'; Gales Ferry (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Dunkin' in the United States is seeking an Assistant Restaurant Manager to help lead our Dunkin' team. They support the Restaurant Manager in developing a dedicated crew and delivering great guest experiences while driving profitable top-line sales.

The role helps develop Crew and Shift Leaders, ensures brand standards, food safety, and financial management, and promotes a guest-first culture through teamwork, communication, and accountability.

Qualifications

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Basic computer skills.
• At least 18 years of age (where applicable).
• Basic writing skills.
• High School diploma, or equivalent.
• Proficient in math and financial management.

Responsibilities

• Assist in communicating job expectations to employees
• Hold team members accountable for their behavior and performance, addressing concerns promptly
• Support the Store Manager
• Create and maintain a guest first culture in the restaurant
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards, recipes and systems are executed
• Control costs to help maximize profitability
• Assist in the execution of all in-restaurant marketing promotions in a timely manner
• Assist in the execution of new product roll-outs including team training, marketing and sampling
• Drive sales goals and track results

Job description

Dunkin' in the United States is seeking an Assistant Restaurant Manager to help lead our Dunkin' team. They support the Restaurant Manager in developing a dedicated crew and delivering great guest experiences while driving profitable top-line sales.

The role helps develop Crew and Shift Leaders, ensures brand standards, food safety, and financial management, and promotes a guest-first culture through teamwork, communication, and accountability.