Restaurant Team Lead: Guest Experience & Ops

Sonic | Texas; East Bernard (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Amazing team

Career progression

Job summary

Sonic Texas in East Bernard, TX is seeking an Assistant Manager to lead our team and deliver exceptional guest experiences. You will oversee restaurant operations, manage financial responsibilities, and develop a high-performing team.

As a passionate leader with a can-do attitude, you will lead by example, ensure quality standards, train staff, and help meet sales goals in a fast-paced environment.

Qualifications

• Experience in a restaurant leadership role is preferred.
• Ability to manage a diverse team in a fast-paced environment.
• Strong customer service focus with attention to detail.

Responsibilities

• Ensure exceptional guest experiences by providing high-quality service and products.
• Answer questions about the menu and provide recommendations.
• Address guest service complaints promptly and professionally, turning negative situations into positive ones.
• Lead shift operations, ensuring tools and supplies are available for the team.
• Schedule staff, forecast inventory needs, and maintain equipment for smooth operations.
• Support sales goals and manage inventory, cash, and financial responsibilities as directed.

Skills

Guest service

Team leadership

Operations management

Scheduling

Inventory management

Cash handling

Training & development

Communication

Tools

POS systems

Job description

Sonic Texas in East Bernard, TX is seeking an Assistant Manager to lead our team and deliver exceptional guest experiences. You will oversee restaurant operations, manage financial responsibilities, and develop a high-performing team.

As a passionate leader with a can-do attitude, you will lead by example, ensure quality standards, train staff, and help meet sales goals in a fast-paced environment.