Restaurant Team Lead—Guest Experience & Growth

Subway - 72622-0; Whitestown (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship Opportunities

University course credits

Hands on career experience in a restau

Career development

Job summary

Subway Whitestown is seeking a Manager to drive guest experience, food quality, cleanliness, and safety in a fast-paced restaurant. You will lead a team, recruit staff, manage inventory and cash controls, and coordinate local marketing initiatives to boost sales.

Your day includes supervising and training team members, ensuring compliance with health codes, maintaining records, planning events, and partnering with marketing to prepare for new promotions.

Qualifications

• Minimum 2 years in a restaurant setting with staff supervision.
• Experience in supervising and training staff is required or preferred.
• Strong communication and leadership skills.

Responsibilities

• Recruiting and rewarding outstanding team members.
• Ensuring safety and security protocols and food safety codes.
• Maintaining business records and analyzing them to help increase sales.
• Identifying and contacting prospective guests to promote sales.
• Supporting local and national marketing initiatives.
• Planning special events and promotions.

Skills

Excellent communication

Team leadership

Staff recruitment

Inventory management

Money control systems

Food safety & sanitation

Education

High school diploma or equivalent

College degree preferred

Tools

POS system

Job description

As part of the Subway® Team, you as a Manager will focus on eight main things:

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Managing inventory and money control systems
• Coordinating local marketing initiatives, including community outreach
• Recruiting staff
• Maintaining standards of restaurant safety and security
• Being a team player

In addition to the role of a Manager, key parts of your day to day will consist of:

• Recruiting and rewarding outstanding Team members
• Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes
• Maintaining business records and analyzing them to help increase sales
• Identifying and contacting prospective Guests to promote sales
• Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window
• Planning special events and promotions

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education: High school diploma or equivalent, college degree preferred

Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff.

ESSENTIAL FUNCTIONS

Must be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential.

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Compensation: To be discussed