Restaurant Team Lead — Guest Experience & Growth

Workstream; Old Bridge (NJ); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee discounts

Paid training and growth opportunities

Life Insurance

Discounted tuition

Referral program

Job summary

Dunkin' Assistant Manager position at a Dunkin' Franchise Group managed by Lufrankton Management is posted here. The role focuses on guest satisfaction, product quality, and strong team development in a fast-paced setting.

You’ll lead a team, ensure brand standards, manage costs and inventory, and train staff to deliver excellent service and delicious beverages and food in a clean restaurant environment.

Qualifications

• 1 year assistant management experience (QSR experience a plus!).
• Strong leadership, communication, and organizational skills.
• Hands-on, can-do attitude with a passion for customer service.

Responsibilities

• Assisting with guest satisfaction, product quality, financial performance and team development.
• Providing an exceptional guest experience and a positive working environment for the team.
• Leading in a fun, fast-paced environment while adhering to brand standards and keeping a clean, organized restaurant.
• Managing cost, inventory, and shifts as a leader.
• Motivating, leading and developing the team.
• Training others on all aspects of restaurant operations.
• Delivering legendary hospitality, great beverages and food in a clean restaurant.

Skills

Leadership

Communication

Organizational skills

Customer service

SERV Safe Certified

Job description

Dunkin' Assistant Manager position at a Dunkin' Franchise Group managed by Lufrankton Management is posted here. The role focuses on guest satisfaction, product quality, and strong team development in a fast-paced setting.

You’ll lead a team, ensure brand standards, manage costs and inventory, and train staff to deliver excellent service and delicious beverages and food in a clean restaurant environment.