Restaurant Team Lead — Growth, Training & Guest Experience

Dhanani Group Inc; Humble (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Scholarship program

Emergency fund

Discount program

Provider finder/cost estimator tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Humble, TX is hiring a Restaurant Supervisor to lead front-line teams, ensuring exceptional guest service and operational standards. You will coach staff, manage shift training, and drive performance metrics in a fast-paced environment.

Primary responsibilities include implementing cost controls, monitoring scheduling, and delivering quality experiences while maintaining a welcoming, clean restaurant. Must be ready for varied shifts and holidays.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first.
• Create Memorable Experiences—delivers service guests won’t forget.
• Administration—balance high quality employee and guest experience with financial goals.
• Welcomes new team members and provides training.
• Leads inspiring team huddles and motivates the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of shift supervisors and prepares them for next level.
• Thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to meet guest expectations.
• Keeps the restaurant welcoming and clean.
• Ensures product quality and ops standards.
• Partners with GM to improve guest metrics.
• Reviews sales and scheduling to meet QSC.

Skills

Leadership

Teamwork

Customer service

Communication

Education

High school diploma

Job description

Burger King in Humble, TX is hiring a Restaurant Supervisor to lead front-line teams, ensuring exceptional guest service and operational standards. You will coach staff, manage shift training, and drive performance metrics in a fast-paced environment.

Primary responsibilities include implementing cost controls, monitoring scheduling, and delivering quality experiences while maintaining a welcoming, clean restaurant. Must be ready for varied shifts and holidays.