Restaurant Support Team Lead - Flexible Schedule & Growth

The Winchester; Grand Rapids (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Paid time off

Insurance for full time employees!

Internal growth opportunities

Job summary

The Winchester in Grand Rapids, MI is seeking a Kitchen Manager to oversee all kitchen operations in collaboration with the Chef de Cuisine and Sous Chef. You will drive profitability, guest relations, culture, food and beverage development, education, coaching and mentorship to support concept success.

Responsibilities include providing extraordinary service, managing take-out orders, educating guests on menus, and ensuring food quality and timely delivery while maintaining a clean,

Qualifications

• Strong organizational skills to manage the needs of the restaurant.
• Detail oriented and positive, welcoming attitude.
• Must be, or willing to be, TIPS certified (or equivalent), with a strong understanding of responsible alcohol service and compliance with local regulations.
• Communication skills to inspire and motivate consistency and excellence.
• Strong belief in a professional and ethical approach to guest services.

Responsibilities

• Provide extraordinary customer service during all volume styles of business
• Handling take-out orders and running food to guest tables
• Bringing salesmanship opportunities to each guest interaction
• Managing expo windows with a focus on food quality, ticket time management and accuracy
• Being a "menu expert" and able to educate guests on our bar and food menus effectively
• Excelling with time management and steps of service
• Assist with maintaining clean and well-stocked areas during service, including pre-bussing
• Setting up the restaurant for success daily

Skills

Time management

Guest service excellence

Communication skills

Organizational skills

TIPS certified

Alcohol service compliance

Positive attitude

Job description

The Winchester in Grand Rapids, MI is seeking a Kitchen Manager to oversee all kitchen operations in collaboration with the Chef de Cuisine and Sous Chef. You will drive profitability, guest relations, culture, food and beverage development, education, coaching and mentorship to support concept success.

Responsibilities include providing extraordinary service, managing take-out orders, educating guests on menus, and ensuring food quality and timely delivery while maintaining a clean,