Restaurant Supervisor - Repeal

White Lodging; Louisville (KY); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Life Insurance

401(k)

Tuition Reimbursement

Complimentary and Discounted Rooms

Job summary

A hospitality management firm in Louisville is seeking a Restaurant Supervisor to oversee daily operations, manage staff training, and ensure excellent guest experiences. The ideal candidate is proficient with restaurant management software and has a strong track record in a leadership role within a busy restaurant. This full-time position offers comprehensive benefits including health insurance and paid time off.

Qualifications

• Ability to lift and carry objects, 30-40 pounds.
• Experience in high volume restaurant environment.
• Strong organizational and planning skills.

Responsibilities

• Manage daily operation and service results.
• Implement WLW training and ensure adherence.
• Monitor service standards and dining times.

Skills

Training and development

Organization and Planning

Team Building

Customer Focus

Accountability

Education

College degree preferred

Experience in a training or leadership role

Experience in a high volume restaurant preferred

Tools

Outlook

Excel

Word

Micros

Job description

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Summary:

Reporting the Restaurant General Manager the Restaurant Supervisor will be manager the daily operation and will be measured by the results of the service, associate engagement and guest experience for the day to day operation as well as timely completion of daily and specifically assigned tasks.

Responsibilities

• Performs all duties in the restaurant as needed
• Takes part in White Lodging Way "WLW" procedures when necessary
• Implements all WLW training and certification materials
• Maintains WLW Look Books and shift side work checklists
• Prepares restaurant for each shift following WLW scenography guidelines
• Ensures each associate lives the WLW Pledge and follows all handbook policies
• Monitors service standards and dining times throughout the each shift
• Has a hands on approach to teamwork and is able to assist associates in their service functions
• Monitors seating rotation and capacity to ensure smooth running equitable shifts
• Understands department goals and action plans to achieve them
• Schedules associates using weekly forecast and staffing guides
• Maintains all associate documentation and turns them in timely
• Performs REX and RAPs for all assigned associates
• Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates
  
  

Other Information

COMPETENCIES

• Training and development
• Organization and Planning
• Team Building
• Customer Focus
• Accountability
  
  

Skills

• Outlook
• Excel
• Word
• Micros
  
  

Education/Experience

• College degree preferred
• Experience in a training or leadership role
• Experience in a high volume restaurant preferred
  
  

WORKING CONDITIONS

• Lifting and carrying of objects, 30-40 pounds
• Ability to push or pull objects 50-100 pounds
• Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing
• Ability to go between hot and cold temperatures
  
  

Full Time Benefit Overview

• Medical, Dental, and Vision
• Life Insurance
• Employee Assistance Program (EAP)
• 401(k)
• Vacation and Paid Time Off (PTO)
• Tuition Reimbursement
• Complimentary and Discounted Rooms
  
  

Location Code: 1314

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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