Restaurant Supervisor: Lead Service & Guest Experience

Atrium Hospitality; Portland (OR); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Career growth

401(k) match

Health coverage

PTO & vacation

DailyPay & wellness

Job summary

Atrium Hospitality’s Portland Embassy Suites is seeking a hands-on Restaurant Supervisor to lead the team across every shift at the Portland location. You will train staff, schedule coverage, resolve guest concerns quickly, and ensure service stays smooth from arrival to checkout.

Ideal candidates bring 2+ years of restaurant service and supervisory experience, along with certifications in food safety and alcohol awareness.

Qualifications

• 2+ years of restaurant service experience and at least 1 year of supervisory experience.
• Food Safety and Alcohol Awareness certifications (or ability to earn within 60 days) are essential.
• Ability to lift up to 50 lbs, stand/walk for extended periods, and bend or squat as needed.
• Must meet minimum legal age to serve alcohol.
• Flexible availability, including mornings, nights, weekends, and holidays.

Responsibilities

• Lead, train, and schedule restaurant team members to deliver seamless service across every shift.
• Support daily operations by resolving guest concerns quickly and independently, ensuring exceptional experiences from arrival to check-out.
• Ensure opening and closing side work is completed accurately and consistently.
• Maintain food safety and sanitation standards by keeping all equipment and prep areas clean and compliant.
• Jump in to assist servers and other restaurant associates to keep service smooth and efficient.

Skills

Restaurant service

Supervisory experience

Staff scheduling

Guest relations

Food safety

Job description

Hotel :

Portland Embassy Suites7900 Northeast 82nd AvenuePortland, OR 97220Full timeCompensation Range : $22.50 to $23.63

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do:

• Lead, train, and schedule restaurant team members to deliver seamless service across every shift.
• Support daily operations by resolving guest concerns quickly and independently, ensuring exceptional experiences from arrival to check-out.
• Ensure opening and closing side work is completed accurately and consistently.
• Maintain food safety and sanitation standards by keeping all equipment and prep areas clean and compliant.
• Jump in to assist servers and other restaurant associates to keep service smooth and efficient.

What We Are Looking For:

• 2+ years of restaurant service experience and at least 1 year of supervisory experience—because confident leadership sets the tone for team success.
• Food Safety and Alcohol Awareness certifications (or ability to earn within 60 days)—essential for ensuring safe, compliant service.
• Ability to lift up to 50 lbs, stand/walk for extended periods, and bend or squat as needed—this is a hands-on, active role.
• Must meet minimum legal age to serve alcohol—ensures full oversight of beverage service responsibilities.
• Flexible availability, including mornings, nights, weekends, and holidays—because guest needs don’t follow a 9-to-5 schedule.

Why Atrium?
Hear it from Magaly L. “I feel truly valued at Atrium because of the strong sense of teamwork and mutual respect among my peers. My contributions are recognized daily, not only by my colleagues but also by my boss, who consistently acknowledges my efforts and expresses appreciation for my hard work.”

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy