Restaurant Supervisor: Lead Service & Guest Experience

Pizza Hut - Pigeon Forge; Pigeon Forge (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Pizza Hut - Pigeon Forge in Tennessee is hiring a full-time Restaurant Supervisor to lead the team and drive excellent service, quality, and compliance with store policies while aiming to meet financial goals.

The role emphasizes effective verbal and written communication, supervising guest service, maintaining cleanliness, and coordinating daily shift activities. This is a hands-on leadership position supporting the manager and ensuring customer satisfaction at the Pigeon Forge location.

Responsibilities

• Monitor team members to follow all service standards.
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist manager to establish and monitor sidework duty completion.
• Read daily communication sheets from previous shift and prepare one for the following shift.
• Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Skills

Leadership

Team supervision

Communication

Customer service

Job description

Pizza Hut - Pigeon Forge in Tennessee is hiring a full-time Restaurant Supervisor to lead the team and drive excellent service, quality, and compliance with store policies while aiming to meet financial goals.

The role emphasizes effective verbal and written communication, supervising guest service, maintaining cleanliness, and coordinating daily shift activities. This is a hands-on leadership position supporting the manager and ensuring customer satisfaction at the Pigeon Forge location.