Restaurant Supervisor - Hotel Indigo Baltimore

One Ocean Resort & Spa; Baltimore, Northern (MD, KY); Hybrid; USD 29,000 - 40,000; Full time

Job summary

Hotel Indigo Baltimore Downtown is seeking a Restaurant Supervisor to lead daily service, train staff and ensure guest satisfaction in a busy, upscale setting. You will coordinate with back-of-house and uphold safety standards while supporting team members.

The role requires strong communication, initiative, and the ability to manage varying shifts. Starting pay is $25 per hour and the position is full-time, on-site at Baltimore Downtown.

Qualifications

• Strong communication skills, both verbal and written.
• Demonstrates high work ethic and initiative.
• Ability to supervise and motivate restaurant staff.
• Willingness to work varying shifts to meet business needs.
• Maintain staff and guest confidentiality at all times.

Responsibilities

• Supervise restaurant staff and coordinate daily tasks.
• Ensure team has tools and resources to perform duties.
• Communicate with back-of-house for smooth operation.
• Report safety or health concerns promptly.
• Assist guests with questions and needs.
• Support any area of the restaurant as required.

Skills

Strong communication skills

Strong work ethic

Supervise associates

Schedule flexibility

Confidentiality awareness

Job description

Location Description

24 West Franklin Street, Baltimore, Maryland 21201

The cultural heart of Baltimore beats loudly at Hotel Indigo® Baltimore Downtown. Our neighborhood is a hub of Charm City history and arts, and our upscale boutique hotel reflects the area's vibrancy with every detail. While there are many things to do in Baltimore, there are also a great number of discoveries to make right here in our hotel. Relax with a book (by hometown author Edgar Allan Poe, perhaps) from our hotel library, and sleep under a literary-themed mural in your guest room. Sip on some of the best craft cocktails in our hotel restaurant, Poets Modern Cocktails & Eats. Sample the honey produced at the hotel by our three honey bee colonies, which can be viewed from our fourth-floor guest rooms. And visit with our canine greeter, Xander, a Blue Brindle Cane Corso who invites you and your own pups to stay at our pet-friendly hotel, enjoy dog treats, and play at the nearby Howard Park Dog Park.

Job Description

What you will be doing

• Supervision of staff- train, schedule and meet the needs of the daily tasks.
• Ensures the associates have the tools needed to perform their job.
• Actively communicates with the back of the house for smooth operation of the restaurant
• Reports any safety or health concerns
• Assists guests with questions, concerns or needs
• Assist with any area of the restaurant as needed

Starting Pay: $25/hr

Location

Baltimore Downtown Hotel Indig-BDI

Requirements

What we are looking for

• Strong communication skills verbal and written
• High work ethic and self-initiative
• Ability to effectively supervise associates
• May be required to work varying schedules to reflect the business needs of the property
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

Status

Full-time

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