Restaurant Supervisor & Guest Experience Leader

The Hotel at Auburn University; Auburn (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

A premier hospitality establishment in Auburn, Alabama, is seeking a Restaurant Supervisor to assist in managing multiple dining outlets. The role includes directing staff, ensuring exceptional service, and maintaining operational standards. Responsibilities also encompass staff training, communication with guests, and compliance with quality measures. Ideal candidates will possess leadership skills and experience in food service. Join this dynamic team focused on guest satisfaction and operational excellence.

Qualifications

• Ability to deal with stressful situations during busy periods.
• Any combination of education, training, or experience that provides the required knowledge.

Responsibilities

• Assist the Restaurant Manager in directing and organizing staff.
• Ensure that all steps of services as outlined in training materials are being followed.
• Handle guest feedback and resolve problems to satisfaction.
• Conduct pre-shift meetings and communicate important information.
• Supervise the cleanliness of all outlets.

Skills

Excellent written and verbal communication skills

Ability to work under pressure

Proficient in Microsoft Office Suite

Positive leadership characteristics

Knowledge of training design and measurement

Education

High school diploma or equivalent

Job description

A premier hospitality establishment in Auburn, Alabama, is seeking a Restaurant Supervisor to assist in managing multiple dining outlets. The role includes directing staff, ensuring exceptional service, and maintaining operational standards. Responsibilities also encompass staff training, communication with guests, and compliance with quality measures. Ideal candidates will possess leadership skills and experience in food service. Join this dynamic team focused on guest satisfaction and operational excellence.