Restaurant Supervisor at Five Steakhouse

Schulte Hospitality Group; Plymouth (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Daily pay available

Health insurance options

401(k) plan with company match

Paid parental leave

Paid time off

Pet insurance

Job summary

A renowned hospitality management firm in Plymouth, Michigan is seeking a Restaurant Supervisor to oversee daily restaurant operations and ensure high-quality service. Responsibilities include supervising staff, training associates, and resolving guest requests. Candidates should have a minimum of two years in restaurant/bar experience and a high school diploma. The company offers a dynamic workplace focused on employee development and includes excellent perks and competitive benefits.

Qualifications

• Minimum of two (2) years in restaurant/bar experience leading shifts without supervision.
• Certification in bartending preferred.
• Alcohol awareness certification preferred.

Responsibilities

• Responsible for daily restaurant operations.
• Directly supervising hosts, servers, bartenders, bar backs and bussers.
• Maintains customer-first mentality by ensuring quality of service.
• Inspects restaurant daily to ensure safety and sanitation standards.
• Opens and closes out associates and ensures duties are performed.

Skills

Effective verbal communication

Team player

Ability to exceed expectations

Multi-tasking

Flexible hours

Knowledge of alcohol serving practices

Education

High School education

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Restaurant Supervisor to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team!

What's In It For You? When you join Schulte Hospitality Group, you'll be part of a team committed to an inclusive, employee‑focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work today, get paid today, with daily pay!
• Free telemedicine and virtual mental health care access for all associates starting day one!
• Multiple health insurance and life insurance options
• 401(k) plan + company match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee assistance program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

Our Company

Schulte Hospitality Group is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties And Responsibilities

• Displays thorough understanding of venue’s menu, specials, promotions, operations, layout, hours, location and area attractions.
• Follows company policies, procedures and programs.
• Responsible for daily restaurant operations.
• Directly supervising hosts, servers, bartenders, bar backs and bussers.
• Follows the employment process for all hourly associates, including training, corrective measures & discipline.
• Assists in the training and development of all hourly associates. Works closely with all managers to identify needs and provide appropriate training to associates with management and supervisory potential.
• Maintains close contact with the Restaurant General Manager, to keep abreast of planned functions, room occupancy, maintenance needs and problems, and to coordinate activities.
• Maintains customer‑first mentality by ensuring quality of service, food, beverage, ambiance and atmosphere; resolves customer complaints.
• Opens and closes out associates and ensures associates are performing opening and closing duties at the end of the shift. Also approves associates closing checkouts for accuracy.
• Inspects restaurant daily to ensure that housekeeping, sanitation, security and safety standards are met.
• Reports all repairs or recommends repairs to the Restaurant GM.
• Directs and assigns restaurant employees as needed to ensure all aspects of service meet operational standards.
• Immediately and respectfully resolves guest requests.
• Performs various other duties as assigned.

Education And Experience

• Minimum of High School education
• Minimum of two (2) years in restaurant/bar experience leading shifts without supervision
• Certification in bartending preferred
• Alcohol awareness certification preferred

Knowledge, Skills And Abilities

• Ability to communicate effectively verbally
• Team player
• Ability to exceed expectations of guests and team members
• Ability to multi‑task
• Ability to work flexible hours and shifts
• Knowledge of local alcohol serving practices and standards
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
• Schulte Hospitality Group is an Equal Opportunity Employer.