Restaurant Supervisor

Hamilton Hotel Washington, D.C.; Washington (District of Columbia); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Vacation, Sick and Holiday Pay

401k Retirement Plan

Life Insurance

Short Term Disability

Long Term Disability

Job summary

Hamilton Hotel Washington, D.C. is seeking a Restaurant Supervisor to lead daily restaurant and service teams, ensuring top-tier guest experiences and smooth service flow.

You will train staff, manage schedules, uphold health and safety standards, and collaborate with kitchen on menu planning and presentation.

This on-site role requires flexibility for evenings, weekends and holidays, with opportunities to contribute to events, catering services, and department reporting.

Qualifications

• Proven supervisory experience in food and beverage operations.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of food safety and sanitation regulations (HACCP).
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proficiency with POS systems and basic Microsoft Office.

Responsibilities

• Supervise and coordinate daily restaurant and service operations.
• Ensure consistent delivery of exceptional guest service.
• Train, schedule, and support front-of-house staff.
• Maintain cleanliness and health compliance in dining areas.
• Monitor inventory and place orders for supplies as needed.
• Handle guest complaints and resolve issues promptly.
• Assist in menu planning, pricing, and food presentation with kitchen.
• Prepare reports on sales, inventory, staffing, and guest feedback.
• Organize events, functions, and catering support.

Skills

Leadership

Customer service

Communication

HACCP knowledge

POS systems

Microsoft Office

Flexibility

Tools

POS systems

Microsoft Office

Job description

• Supervise and coordinate the daily operations of restaurant and service teams.
• Ensure consistent delivery of exceptional customer service to all guests.
• Train, schedule, and support front-of-house staff, including servers, bartenders, and hosts.
• Maintain cleanliness and organization of dining and service areas in line with health and safety standards.
• Monitor inventory levels and place orders for supplies and ingredients as needed.
• Handle customer complaints and resolve issues promptly and professionally.
• Assist in menu planning, pricing, and food presentation in collaboration with kitchen staff.
• Enforce all policies and procedures related to food handling, hygiene, and sanitation.
• Prepare reports on sales, inventory, staffing, and guest feedback for management review.
• Support in organizing special events, private functions, and catering services.

Description

• Supervise and coordinate the daily operations of restaurant and service teams.
• Ensure consistent delivery of exceptional customer service to all guests.
• Train, schedule, and support front-of-house staff, including servers, bartenders, and hosts.
• Maintain cleanliness and organization of dining and service areas in line with health and safety standards.
• Monitor inventory levels and place orders for supplies and ingredients as needed.
• Handle customer complaints and resolve issues promptly and professionally.
• Assist in menu planning, pricing, and food presentation in collaboration with kitchen staff.
• Enforce all policies and procedures related to food handling, hygiene, and sanitation.
• Prepare reports on sales, inventory, staffing, and guest feedback for management review.
• Support in organizing special events, private functions, and catering services.

Requirements

• Proven experience in a supervisory role within food and beverage operations (restaurant, hotel, or resort preferred).
• Strong leadership, communication, and interpersonal skills.
• Knowledge of food safety and sanitation regulations (e.g., HACCP).
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proficiency with point-of-sale (POS) systems and basic Microsoft Office applications.

Working Conditions

• Fast-paced environment requiring multitasking and quick decision-making.
• Standing and walking for extended periods.
• Occasional lifting of supplies or equipment (up to 25 lbs).
• Ability to provide service inside and outside

Benefits

We are looking to hire the most highly qualified people and provide a competitive benefits package which include:

• Paid Family Leave
• Health Insurance
• Dental Insurance
• Vision Insurance
• Vacation, Sick and Holiday Pay
• Company Basic Life Insurance
• Company paid Accidental Death & Dismemberment
• Company paid Short Term Disability
• Company paid Long term Disability
• 401k Retirement Plan

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please