Restaurant Supervisor

Tryon International Equestrian Center & Resort; Tryon (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Tryon International Equestrian Center & Resort is seeking a Restaurant Supervisor to manage front-of-house operations on-site in Tryon, NC. The role focuses on staff guidance during service, guest satisfaction, and collaboration with culinary teams to uphold high standards.

The ideal candidate will have supervisory restaurant experience, strong communication skills, and a flexible schedule to support events and holidays while maintaining safety and hospitality excellence.

Qualifications

• Supervisory experience in restaurant or hospitality settings.
• Strong customer service focus and guest satisfaction orientation.
• Effective communication with guests, staff and management.
• Knowledge of food & beverage service standards and safety practices.
• Ability to work flexible hours including events and weekends.

Responsibilities

• Oversee daily front-of-house operations across one or more resort dining outlets.
• Coordinate staff scheduling, guide team during service and ensure consistent standards.
• Monitor guest satisfaction and promptly address service issues to maintain guest delight.
• Support training initiatives to uphold hospitality and safety practices.
• Collaborate with culinary and management teams to execute promotions and menu changes.
• Assist with inventory controls and uphold cleanliness and presentation throughout dining areas.

Skills

Team leadership

Staff coaching

Shift management

Customer service

Communication

Hospitality operations

Safety practices

Event scheduling

Problem-solving

Flexibility

Education

High school diploma or equivalent

Job description

Company Description

Tryon International Equestrian Center & Resort is a 1,600-acre destination for people who enjoy horses, outdoor living, and an active lifestyle. Located within an hour of Charlotte and Asheville, the resort offers striking views of the Western North Carolina mountains and surrounding foothills. Building on nearly a century of local equestrian heritage, Tryon International hosts over 40 weeks of multi-discipline equestrian competition each year, attracting riders from all 50 states and dozens of countries. Guests can enjoy diverse onsite lodging, eight restaurants, a golf and gun club, spa, and various boutiques and specialty shops. In addition to equestrian events, the resort features family-friendly experiences such as Saturday Night Lights, PBR Chute Out, Winterfest, the Earl Scruggs Music Festival, and multiple track and field events.

Role Description

The Restaurant Supervisor is a full-time, on-site role based in Tryon, NC, responsible for overseeing daily front-of-house operations in one or more resort restaurants. This role coordinates staff scheduling, guides team members during service, and ensures that food and beverage standards are consistently met. The Restaurant Supervisor monitors guest satisfaction, responds to service issues, and supports training to maintain high-quality hospitality and safety practices. This position collaborates closely with the culinary team and management to implement promotions, maintain inventory controls, and uphold cleanliness and presentation standards throughout the dining areas.

Qualifications

• Strong supervisory skills, including team leadership, staff coaching, and shift management.
• Demonstrated ability to deliver excellent customer service and maintain high levels of customer satisfaction.
• Effective communication skills for interacting with guests, team members, and management.
• Experience in food & beverage operations, including basic knowledge of menus, service standards, and safety practices.
• Previous experience in restaurant or hospitality supervision preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
• Strong problem-solving skills and the ability to remain calm and professional in a fast-paced environment.
• High school diploma or equivalent required; additional hospitality or restaurant management training is a plus.