Supervisor

Aramark Collegiate Hospitality; Durham (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Aramark Collegiate Hospitality oversees a Durham campus dining location with a full-time, on-site Supervisor role. This position focuses on guiding frontline staff, scheduling, and maintaining service standards, food safety, and cleanliness to deliver high-quality student dining experiences.

You will monitor inventory, assist with ordering, manage cash handling and POS procedures, train team members, resolve guest concerns, and collaborate with management to implement policies and promotions

Qualifications

• Experience in food service or hospitality with team leadership.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety and workplace safety; ServSafe is a plus.

Responsibilities

• Supervise frontline staff and assign duties.
• Schedule shifts and monitor coverage.
• Ensure service standards, food safety, and cleanliness.
• Assist with inventory, ordering, and rotation.
• Oversee cash handling and POS procedures.
• Coach, train, and provide feedback to team.

Skills

Staff supervision

Communication

Time management

Customer service

Leadership

Education

High school diploma or equivalent

Tools

POS systems

Job description

Company Description

Aramark Collegiate Hospitality partners with higher education institutions to create welcoming, competitive campus dining experiences that support student success. The team focuses on elevating every aspect of campus food service, from quality and variety to accessibility and convenience. By designing inclusive, engaging dining environments, Aramark helps schools attract prospective students and foster a strong sense of belonging. The organization is committed to making students feel at home from their first campus visit through graduation, enhancing both daily life and long-term campus culture.

Role Description

The Supervisor is a full-time, on-site role based in Durham, NC, responsible for overseeing daily operations within a campus dining location. This role includes supervising frontline staff, assigning duties and schedules, and ensuring that service standards, food safety, and cleanliness are consistently maintained. The Supervisor monitors inventory, supports ordering and stock rotation, and helps manage cash handling and point-of-sale procedures. Day-to-day tasks include training and coaching team members, resolving guest concerns, and coordinating with management to implement operational policies and promotional initiatives. The role also involves maintaining a safe work environment, supporting compliance with health and safety regulations, and contributing to a positive, inclusive workplace culture.

Qualifications

• Experience in food service, hospitality, or retail operations, with a background in supervising or leading teams.
• Strong organizational and time management skills, including the ability to prioritize tasks and manage shifting demands.
• Effective communication and interpersonal skills, with the ability to provide clear direction, constructive feedback, and support to diverse team members.
• Knowledge of basic food safety, sanitation, and workplace safety practices; ServSafe or similar certification is a plus.
• Comfort with point-of-sale systems, basic math for cash handling, and simple reporting or documentation tasks.
• Ability to work a flexible schedule that may include evenings, weekends, and holidays as needed by campus operations.
• Commitment to delivering inclusive, high-quality guest service and supporting a respectful, non-discriminatory work environment.
• High school diploma or equivalent required; additional education or training in hospitality, management, or related fields is beneficial.