Restaurant Supervisor

Spire Hospitality; Stowe (VT); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Early Pay or Earned Wage Access

Medical

Dental

Vision

Pet discount program

Identity theft protection

Pre-paid legal support

Flexible spending accounts

Matched 401K

Life

Disability insurance

Paid time off

Wellness programs

Hotel discounts

Much more

Job summary

Spire Hospitality is seeking a Restaurant Supervisor to oversee the restaurant team and ensure exceptional guest experiences in a resort setting. The role emphasizes cleanliness, service standards, and compliance with health regulations within a luxury environment.

The position offers comprehensive benefits and a competitive hourly rate, with opportunities to lead events, manage POS operations, and support guest satisfaction in a premium hotel setting.

Qualifications

• The candidate demonstrates math proficiency and calculator accuracy.
• Ability to input information using a moderately complex computer system.
• Ability to lift up to 30 lbs and move items as needed.
• Clear reading, listening, and written English communication.
• Ability to stand, walk, sit, and perform essential tasks for up to 8 hours.
• Visual and hearing acuity to read and analyze reports.

Responsibilities

• OVERSEE restaurant staff to deliver optimal guest service and maintain cleanliness.
• Address guest needs and provide positive solutions with high service levels.
• Coach employees in job duties and performance.
• Ensure daily side work and cleaning are completed.
• Comply with health regulations and applicable laws.
• Plan and oversee events, happy hours, and discounts when required.
• Manage sales in the POS system and troubleshoot POS issues.
• Ensure timely room service delivery and tray removal.
• Perform other duties as assigned by management.

Skills

Math skills

PC literacy

Lifting up to 30 lbs

English communication

Endurance (8h)

Reading/analyzing reports

Education

High School diploma

Job description

Seamlessly blending alpine style with the luxury amenities of a world-class resort, we offer rustic elegance in a pristine natural setting. All of it infused with a delightful "cosmopolitan-ality" that has become a signature of our resort. Breakfast, Lunch and Dinner in The Roost feature organic grown ingredients wherever possible. Get lost in the moment at our full-service spa, or take a moment for Tennis or Pickleball at our Tennis Academy, ranked one of the top ten Tennis Resorts in the U.S.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of

• Early Pay or Earned Wage Access get paid before payday
• medical
• dental
• vision
• pet discount program
• identity theft protection
• pre-paid legal support
• flexible spending accounts
• matched 401K
• life
• critical accident or illness
• short- & long-term disability
• paid time off
• wellness programs
• wonderful hotel discounts
• much more

Job Overview

Supervise restaurant staff in the delivery of optimal customer service to promote positive guest experiences and ensure all cleanliness and service expectations are met.

Responsibilities and Duties

• Maintain an orderly restaurant by ensuring cleanliness, staffing and service is properly executed.
• Attend to guest's needs and provide positive solutions while maintaining a high level of service.
• Coach all employees in the performance of their duties.
• Ensure side work and cleaning is completed daily.
• Knowledgeable of ABC laws and Health regulations.
• Prepare and oversees special events within the restaurant to include but not limited to large party dining meetings/celebrations and scheduled discounted events such as a routine happy hour.
• Place sales in the register system and must be able to troubleshoot POS issues.
• Ensure room service food is delivered timely and all trays are removed from hallways.
• Other duties as assigned by management.

Hourly rate: $ 24 to 26/hour

Specific Job Knowledge and Skills

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Mathematical skills and considerable skill in the use of a calculator to prepare calculations without error.
• Ability to access and accurately input information using a moderately complex computer system.
• Ability to grasp, lift and/or carry or otherwise move packages weighing a maximum of 30 lbs.
• Ability to read, listen, and communicate in English both verbally and in writing.
• Ability to walk, stand, sit, and perform essential functions continuously for a maximum of 8 hours.
• Hearing and visual ability necessary to read and analyze reports and data.

Other Expectations

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
• All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
• Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
• Complies with health and safety rules, regulations and procedures to maintain a safe environment.

Working Conditions

Physical Demands

The employee must occasionally lift and/or move up to 75 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, knee, crouch or crawl.

Environmental Conditions

Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside.

Qualifications

• High school graduate or equivalent combination of training and experience.
• Prior experience in food and beverage or service-related industry. Minimum six months supervisory experience.
• Additional language ability preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.