Restaurant Supervisor

Hilton Richmond; Richmond (VA); Presencial; USD 22.000 - 33.000; Tempo integral

Resumo da vaga

Hilton Richmond is seeking a Restaurant FOH Supervisor to oversee daily operations of our hotel dining outlets, including the restaurant, bar and banquet spaces. You will lead a team, ensure service standards, and uphold guest satisfaction in a fast-paced setting.

The requirements include 1–2 years in food and beverage, a high school diploma, strong leadership and communication skills, working knowledge of POS systems, knowledge of food safety and alcohol service, plus flexibility to work

Qualificações

• Education: High school diploma or equivalent required.
• Experience: 1–2 years of food and beverage experience. Prior supervisory or lead experience preferred.
• Skills: Strong leadership and communication abilities.
• Customer service: Excellent customer service and problem-solving skills.
• POS: Working knowledge of POS systems and cash-handling procedures.
• Food safety: Understanding of food safety, sanitation standards, and alcohol service regulations.
• Organization: Ability to multitask and work efficiently in a fast-paced environment.
• Scheduling: Flexible schedule, including nights, weekends, and holidays.

Responsabilidades

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

Conhecimentos

Leadership

Customer service

Communication

Multitasking

Team coordination

Flexibility

Alcohol service knowledge

Formação

High school diploma or equivalent

Ferramentas

POS systems

Descrição da vaga

250 rooms | 17,634 sq. ft. total event space across 13 meeting rooms Amenities include: on-site restaurants (La Grotta, 1885 Café & Market), lobby bar (Gather & Hem), indoor pool, fitness center, EV charging, banquet & meeting support. Located in the heart of Virginia’s capital in the historic Miller & Rhoads building, this hotel is just steps from the Richmond Convention Center and Virginia State Capitol. Blending historic charm with modern amenities, it provides an engaging downtown environment for hospitality professionals serving both business and leisure travelers. Pay Range: $16.00-$24.00

The Food & Beverage Supervisor assists in overseeing daily operations of restaurant, bar, and/or banquet areas. This role supports team members, ensures service standards are met, maintains cleanliness and organization, and contributes to delivering an exceptional guest experience.

JOB DESCRIPTION

Job Title: Restaurant FOH Supervisor

Department: Food & Beverage

Supervision Exercised: Servers, Bartenders, Hosts, Bussers, Food Runners

Supervision Received: Food & Beverage Manager / Assistant F&B Manager

MINIMUM REQUIREMENTS

• Education: High school diploma or equivalent required. Hospitality coursework or certifications preferred.
• Experience: Minimum 1-2 years of food and beverage experience. Prior supervisory or lead experience preferred. Experience in restaurant, bar, or banquet operations a plus.
• Skills and Knowledge: Strong leadership and communication abilities. Excellent customer service and problem-solving skills. Working knowledge of POS systems and cash-handling procedures. Understanding of food safety, sanitation standards, and alcohol service regulations. Ability to multitask and work efficiently in a fast-paced environment. Strong organizational and team coordination skills. Ability to work a flexible schedule, including nights, weekends, and holidays.

Job Duties and Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.