Restaurant Supervisor

Commonwealth Commercial, LLC; Norfolk (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K

Disability insurance

Life insurance

Travel discounts

Merit increases

Paid holidays

Tuition reimbursement

Referral bonus

Job summary

Marriott Norfolk Waterside in Norfolk, VA is seeking a Food & Beverage Supervisor to lead daily restaurant operations, train staff, and ensure exceptional guest service. The role supports budget targets and labor management while maintaining high brand standards in a fast-paced hotel environment.

Ideal candidates have 1–2 years in food service, strong English communication, and the ability to work nights, weekends, and holidays.

Qualifications

• Experience in food service preferred.
• Good communication skills, both written and verbal.
• Ability to stand and move for long periods (up to 8 hours).

Responsibilities

• Oversee day-to-day operations of the Restaurant & Bar.
• Ensure staff training on quality and service standards.
• Maintain budgeted revenues as directed by the Director of Food & Beverage.
• Manage labor costs through effective scheduling.
• Provide guest-focused service and uphold brand standards.

Skills

Customer service

English proficiency

Communication skills

Team coordination

Education

High School Diploma or GED

Job description

# Restaurant SupervisorMarriott Norfolk Waterside, Norfolk, VA - Norfolk, VA 23510## OverviewSalary Range$18.00 - $18.00 Hourly## Description**Who we are:****Top Notch Talent + World Class Hospitality**We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing **world class hospitality**. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!**You'll love working for us because:****The People****.** You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! **Core Values:** Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty**What you can expect from us:****Access to your money before payday!**Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more!**How you will make an impact/Key responsibilities:****POSITION OVERVIEW:** The Food & Beverage Supervisor is responsible for planning and supervising the dining arrangements at the hotel. The Food & Beverage Supervisor assists in overseeing the food and beverage operations to provide good quality service, food and beverage presentation and guest experience.This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.**Responsibilities:*** Oversee the day to day operations of the Restaurant & Bar* Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions* Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage* Maintain labor cost to meet or exceed budget through effective staff and labor management* Train staff in operational standards and follow-up on that training to ensure levels of service are maintained* Establish and achieve quality and guest satisfaction goals* Maintain food and liquor costs* Maintain a floor presence during needed meal periods to ensure optimal guest service* Conduct routine brand standard audits designed to ensure optimal service execution* Complete additional duties as assigned by hotel leadership* Other duties as assignedThis job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.**Work environment:** Work environment - F&B outlets, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings## Qualifications**QUALIFICATIONS, EDUCATION & EXPERIENCE:*** High School Graduate or General Education Degree (GED): or Work Equivalent* Minimum of 1-2 years of experience in food service preferred.* Previous guest/customer relations training.* Good understanding of the English languages.* Good communication skills both written and verbal.* Carry a large oval tray with 6 covered dinners, approximately 20 pounds.* Exert physical effort in lifting/transporting at least 50 pounds. Push/pull carts and other equipment up to 150 pounds.* Endure various physical movements throughout the work areas.* Satisfactorily communicate with guests, management and co-workers to their understanding.* Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.* Must be able to speak, read, write and understand the primary language(s) used in the workplace* Requires good communication skills, both verbal and written* Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.* Professional appearance and manner, good character to work in a fast-paced team* Exert physical effort in lifting/transporting at least 50 pounds* Able to work extended periods of time standing up* Push/pull carts and other equipment up to 100 pounds.* Endure various physical movements throughout the work areas.* Satisfactorily communicate with guests, management and co-workers to their understanding.