Director of Food Beverage ("Director de Alimentos & Bebidas")

Azul Hospitality Group; Redding (CA); Hybrid; USD 95,000 - 180,000; Full time

Job summary

Azul Hospitality Group is seeking a dynamic Food & Beverage Director to direct and organize the F&B functions across resort outlets. You will ensure top quality food, service, and merchandising while maximizing profits and guest satisfaction.

The role requires strong leadership, budgeting, and staff development in a fast-paced, hotel environment. You will coach teams, maintain brand standards, and train new staff on SOPs, safety, and policies.

Qualifications

• 3–5 years F&B operation experience required.
• 3–5 years management experience required.
• Culinary, sales and service background preferred.
• Must be at least 21 to serve alcohol.
• Safe Server Alcohol & Food Handlers certification required.

Responsibilities

• Direct and organize Food & Beverage functions within outlets.
• Maintain high standards of food quality, service, and merchandising.
• Control food, beverage and labor costs across departments.
• Lead and coach staff to deliver exceptional guest service.
• Train and cross-train new staff on SOPs and policies.

Skills

Leadership

Customer relations

Budgeting

Staff development

Operations management

Training

Food quality

Guest satisfaction

Safety compliance

Education

Bachelor's degree

High school diploma or equivalent

Tools

MS Office

POS systems

PMS

PBX

Job description

Direct and organize the Food & Beverage functions within the outlets of the resort in order to maintain high standards of food and beverage quality, service, and merchandising to maximize profits. Ensure a positive guest experience, taking ownership of situations and following up on every request. * Implement effective control of food, beverage and labor costs among departments.* Establish and achieve predetermined profit objectives and desired quality standards of food, service, cleanliness, merchandising and promotion.* Conduct orders of food and beverage supplies.* Stay up to date on brand requirements and changes to the restaurant.* Responsible for maintaining quality of food product and ensuring consistency in food delivery and standards.* Ensure attendance at all mandatory meetings.* Lead and coach the team towards achieving exceptional guest service and staff satisfaction results.* Responsible for maintaining high energy, positive attitude, and professional appearance.* Regularly review and evaluate the degree of customer acceptance of the restaurant and bar. Recommend to management new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up of the customer market, or a change in the competitive environment.* Continuously evaluate the performance and encourage improvement of the staff members in the food and beverage department.* Arrange, provide, and supervise training of new staff members to include familiarization of property, standard operating procedures, and policies. Cross-train staff members in all positions within their area of responsibility and all types of equipment to perform their duties, in addition to successful implementation and follow-up checklists. Ensure that all staff members are retrained as needed.* Serve as a role model to all staff members, adhering closely to policies and procedures, practicing the highest standards of performance. Set the highest possible example in conduct, temperament, punctuality, and standards of work.* Assist with any guest inquiry.* Follow all company and safety and security policies and procedures.* Report maintenance problems, safety hazards, accidents, or injuries.* Perform other reasonable job duties as requested by direct and indirect supervisors.* Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.* Must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possible for one (1) hour or more.* Must be able to sit at a desk for up to four (4) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.* Must be able to stand and exert well-paced mobility for up to four (4) hours in length.* Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.* Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.* Must be able to lift up to 45 lbs. as needed.* Must be able to push and pull carts and equipment weighing up to 250 lbs.* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.* Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.* Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.* Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.* Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.* Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.* Must be able to speak, read, write, and understand the primary language used in the workplace.* Requires good communication skills, verbal, written and electronic.* Considerable knowledge of complex mathematical calculations and computer programs.* Must have excellent leadership capability and customer relations skills.* Must be detail oriented with outstanding organizational and communication skills.* Must possess intermediate computer skills.* Must Possess basic computational skills.* Knowledge of computer programs, math skills as well as budgetary analysis capabilities required.* Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.* Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.* Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.* Self-driven and able to work independently.* Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail* Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.* Thorough knowledge of food products, standard recipes, and proper preparation.* Ability to distinguish product quality, taste, texture, and presentation and observe preparation.* Ability to conduct meetings, menu briefings and maintain communication lines between line staff and departmental managers.* High school or equivalent education required.* Bachelors Degree preferred.* 3-5 years Food & Beverage operation experience required.* 3-5 years management experience required.* Culinary, sales and service background required.* Must be at least 21 years of age to serve alcohol.* Safe Server Alcohol & Food Handlers certification required.* Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.