Restaurant Supervisor

Hillside Boutique Hotel; Castroville (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Hillside Boutique Hotel is seeking a Restaurant Supervisor to support daily dining operations and guide front-of-house staff to uphold service standards. This hands-on leadership role focuses on teamwork, guest satisfaction, and ensuring brand compliance.

You will collaborate with restaurant management to supervise outlets, mentor staff, and assist with scheduling, training, and guest issue resolution, while maintaining safety and sanitation guidelines.

Qualifications

• Bachelor's degree or two years related experience in hotel or food service environment, or equivalent combo.
• Experience in hotel or food service settings is preferred.

Responsibilities

• Supervise and coordinate daily operations in restaurants, bars, room service, or banquet areas.
• Lead and motivate team members to deliver exceptional service.
• Ensure compliance with brand, health, safety, and sanitation standards.
• Assist with scheduling, training, and performance feedback for hourly staff.
• Handle guest concerns promptly and professionally.
• Monitor inventory levels and assist with ordering supplies.
• Support special events, group functions, and VIP service as needed.

Skills

Team leadership

Guest service excellence

Staff training & development

Education

Bachelor's degree or equivalent hospitality experience

Job description

Job Title: Restaurant Supervisor

Department: Food and Beverage

Supervisor: Food and Beverage Manager/Director/Restaurant Manager

Summary

The Restaurant Supervisor supports the daily operations of the hotel’s dining outlets by assisting restaurant management and guiding front-of-house staff to ensure smooth, efficient service and exceptional guest experiences. This role focuses on hands-on leadership, team support, while also maintaining brand and company service standards.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Supervise and coordinate daily operations in restaurants, bars, room service, or banquet areas.
• Lead and motivate team members to deliver exceptional service.
• Ensure compliance with brand, health, safety, and sanitation standards.
• Assist with scheduling, training, and performance feedback for hourly staff.
• Handle guest concerns promptly and professionally.
• Monitor inventory levels and assist with ordering supplies.
• Support special events, group functions, and VIP service as needed.

Supervisory Responsibilities

Oversee, guide, and train all restaurant employees and report any achievements and/or deficiencies to the Restaurant Manager, Food and Beverage Manager, or Director. No direct discipline or management responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university preferred; or two years related experience and/or training in a hotel or food service environment; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Current Food Handler’s certificate or ServSafe certification is required. Current TABC (TX) or RVSP (LA) is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally required to stand and walk for prolonged periods of time and sit occasionally. The employee must occasionally lift and/or move up to 25 pounds.