F&B Supervisor

Hilton Houston Westchase; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Hilton Houston Westchase is seeking a Food and Beverage Supervisor to oversee daily service across hotel dining outlets and to lead front-of-house staff with a focus on guest satisfaction, cleanliness, and quality.

Responsibilities include coordinating shifts, maintaining standards, and supporting events while working closely with the Food and Beverage Manager. A Bachelor's degree is preferred, with relevant experience and ServSafe/food-handling credentials.

Qualifications

• Bachelor's degree preferred or two years related hotel/food service experience
• Current Food Handler’s certificate or ServSafe certification is required
• Current TX TABC or RVSP (LA) certification is required

Responsibilities

• Supervise daily operations in dining outlets (restaurants, bars, room service, banquet)
• Lead and motivate front-of-house staff to deliver exceptional service
• Ensure compliance with brand, health, safety and sanitation standards
• Assist with scheduling, training, and performance feedback for hourly staff
• Handle guest concerns promptly and professionally
• Monitor inventory levels and assist with ordering supplies
• Support special events, group functions, and VIP service as needed

Skills

Leadership

Customer service

Team coordination

Food safety

Education

Bachelor's degree preferred

Two years related experience or training

Job description

Job Title: Food and Beverage Supervisor

Department: Food and Beverage

Supervisor: Food and Beverage Manager/Director

Summary

As a Food and Beverage Supervisor, you will play a key role in ensuring the smooth and efficient operations of the hotel’s dining outlets. This hands-on position supports the Food and Beverage Management team by overseeing daily service, leading front-of-house staff, and maintaining high standards of guest satisfaction, cleanliness, and quality.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Supervise and coordinate daily operations in restaurants, bars, room service, or banquet areas.
• Lead and motivate team members to deliver exceptional service.
• Ensure compliance with brand, health, safety, and sanitation standards.
• Assist with scheduling, training, and performance feedback for hourly staff.
• Handle guest concerns promptly and professionally.
• Monitor inventory levels and assist with ordering supplies.
• Support special events, group functions, and VIP service as needed.

Supervisory Responsibilities

Oversee, guide, and train all food and beverage employees within the department and report any achievements and/or deficiencies to the Food and Beverage Manager or Director. No discipline or management responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university preferred; or two years related experience and/or training in a hotel or food service environment; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Current Food Handler’s certificate or ServSafe certification is required. Current TABC (TX) or RVSP (LA) is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally required to stand and walk for prolonged periods of time and sit occasionally. The employee must occasionally lift and/or move up to 25 pounds.