Restaurant Supervisor

OCIH Staffing JC, LLC; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

OCIH Staffing JC, LLC is seeking a Restaurant Supervisor to oversee the front of house operations in a hotel restaurant. The role ensures labor and quality standards are met while promoting a positive work environment and delivering exceptional guest service.

Responsibilities include supervising staff, maintaining product quality, managing inventory, handling safety procedures, and staying current on industry trends. This on-site position requires strong leadership and professional conduct.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Strong leadership and a professional image.
• Conduct work-related functions in a professional manner.

Responsibilities

• Oversees all day-to-day operational activities of the department
• Maintains personal connections with guests, clients and community organizations to encourage guest loyalty
• Supervises restaurant team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues
• Maintains knowledge, skills, and abilities needed to perform any position in the department
• Assists with maintaining product and service quality standards by investigating issues and initiating corrective action
• Assists with ordering, receiving, storing and inventory of all department related products
• Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit
• Ensures department reporting is completed promptly and accurately
• Assists in monitoring and upholding procedures for safety of guests and hotel team members
• Remains current on industry trends and local market activities
• Assists team members and other departments as needed to contribute to operational efficiency
• Assists in maintaining cleanliness throughout the department
• Performs additional responsibilities as assigned by leadership

Skills

Interpersonal skills

Communication skills

Organizational skills

Professionalism under pressure

Leadership

Job description

Description

Job Summary

The Restaurant Supervisor oversees the front of house restaurant department of the hotel. The Restaurant Supervisor is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

• Oversees all day-to-day operational activities of the department
• Maintains personal connections with guests, clients and community organizations to encourage guest loyalty
• Supervises restaurant team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues
• Maintains knowledge, skills, and abilities needed to perform any position in the department
• Assists with maintaining product and service quality standards by investigating issues and initiating corrective action
• Assists with ordering, receiving, storing and inventory of all department related products
• Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit
• Ensures department reporting is completed promptly and accurately
• Assists in monitoring and upholding procedures for safety of guests and hotel team members
• Remains current on industry trends and local market activities
• Assists team members and other departments as needed to contribute to operational efficiency
• Assists in maintaining cleanliness throughout the department
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Strong leadership and a professional image
• Conduct work-related functions in a professional manner