Restaurant Supervisor

Pyramid Global Hospitality; Birmingham (AL); On-site; USD 50,000 - 60,000; Full time

Job summary

A premier hospitality company in Birmingham, AL, is seeking a Restaurant Supervisor responsible for overseeing all restaurant operations, ensuring customer satisfaction, and managing staff training. The ideal candidate will have supervisory experience in dining establishments and strong leadership skills. This full-time position offers opportunities for growth in a dynamic environment.

Qualifications

• 1 year supervisory experience in a family or fine dining establishment.
• Proven experience in the hospitality industry, preferably in a supervisory role.
• Excellent customer service skills and ability to handle complaints professionally.

Responsibilities

• Overseeing all front and back of the house restaurant operations.
• Ensuring customer satisfaction through promoting excellent service.
• Maintaining quality control for all food served.
• Train new employees and provide ongoing training for all staff.

Skills

Supervisory experience

Communication skills

Leadership skills

Customer service skills

Knowledge of health and safety regulations

Job description

Overview

Join to apply for the Restaurant Supervisor role at Pyramid Global Hospitality.

Location: Birmingham, AL

Responsibilities

• Overseeing all front and back of the house restaurant operations
• Ensuring customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Maintaining quality control for all food served
• Analyze staff evaluations and feedback to improve the customer’s experiences
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Oversee health code compliance and sanitation standards
• Seek ways to cut waste and decrease operational costs
• Generate weekly, monthly, and annual reports
• Train new employees and provide ongoing training for all staff
• Addressing problems and troubleshooting
• Ensure that all the administrative functions are performed accurately, such as cash handling, credit card transactions, and staff scheduling

Qualifications

• Requirement: 1 year supervisory experience in a family or fine dining establishment. Good communication skills with the ability to push/pull/lift up to 50 lbs.
• Proven experience in the hospitality industry, preferably in a supervisory role.
• Strong leadership and organizational skills, with the ability to manage a team effectively.
• Excellent customer service skills and the ability to handle complaints professionally.
• Knowledge of health and safety regulations related to food service.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

Note: This listing is for the Restaurant Supervisor role at Pyramid Global Hospitality. Other job postings appearing in the original text have been omitted to maintain focus on this role.