Restaurant Store Manager: People, Ops & Customer Experience

Workstream; Troy (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

SUBWAY® Store Manager in Troy, MI directs overall restaurant management and leads staff to uphold food safety, product preparation, and cleanliness standards. You will maintain safety policies, manage inventory and money controls, and support local marketing to boost sales.

Exceptional customer service is a major component of this position. Responsibilities include posting staff schedules, recruiting and training, communicating recipe changes, ensuring health codes, maintaining records, planning

Qualifications

• Excellent written and verbal communication.
• 6 months of prior supervisory experience preferred.

Responsibilities

• Completes and posts the staff work schedules.
• Recruits, rewards and terminates staff as needed.
• Communicates changes of food preparations formulas, standards, etc. to staff.
• Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
• Maintains business records as outlined in the SUBWAY® Operations Manual. Analyzes business records to increase sales.
• Supports local and national marketing initiatives.
• Identifies and contacts prospective customers to promote sales.
• Plans special events and promotions.
• Completes University of SUBWAY® courses as directed

Skills

Staff supervision

Communication skills

Job description

SUBWAY® Store Manager in Troy, MI directs overall restaurant management and leads staff to uphold food safety, product preparation, and cleanliness standards. You will maintain safety policies, manage inventory and money controls, and support local marketing to boost sales.

Exceptional customer service is a major component of this position. Responsibilities include posting staff schedules, recruiting and training, communicating recipe changes, ensuring health codes, maintaining records, planning