Restaurant Shift Supervisor — Lead Teams & Quality

Freddy's Frozen Custard & Steakburgers; Dubuque (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Next-Day Pay

No late nights

4-day workweeks

Paid time off

401(k)

Medical, dental, and vision insurance

Monthly & quarterly bonus program

Gym membership reimbursement

Company outings

Advancement opportunities

Fun, positive team environment

Job summary

Freddy’s Frozen Custard & Steakburgers in Dubuque, IA is seeking a Part-Time or Full-Time Shift Supervisor to lead and support the team during shifts, ensuring quality food and outstanding guest service.

This role offers hands-on management training, opportunities for advancement, a supportive environment, and benefits such as next-day pay, PTO, and a 401(k) plan. Evening availability is required.

Qualifications

• Minimum 1 year of restaurant shift supervisor or leadership experience
• Passion for hospitality and delivering an outstanding guest experience
• Strong attention to detail and commitment to quality
• Ability to motivate, train, and hold a diverse team accountable
• Organized and able to manage time and priorities effectively
• Familiarity with financial reporting, inventory management, and scheduling preferred (Brink experience a plus)
• Positive attitude, team‑first mindset, and eagerness to grow

Responsibilities

• Lead and support your team during assigned shifts
• Ensure quality food preparation and exceptional guest service
• Provide coaching, direction, and motivation to team members
• Foster a fun, fast‑paced, fulfilling work environment
• Assist with operational responsibilities, including inventory, scheduling, and team performance
• Contribute to sales and profit goals

Skills

Leadership experience

Guest experience

Hospitality

Attention to detail

Tools

Brink

Job description

Freddy’s Frozen Custard & Steakburgers in Dubuque, IA is seeking a Part-Time or Full-Time Shift Supervisor to lead and support the team during shifts, ensuring quality food and outstanding guest service.

This role offers hands-on management training, opportunities for advancement, a supportive environment, and benefits such as next-day pay, PTO, and a 401(k) plan. Evening availability is required.