Restaurant Shift Supervisor - Flexible Hours & Growth

Ontario Trillium Foundation; Edison (NJ); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Direct Operator Mentorship

Competitive Pay

Great Place to Work

Job summary

Chick-fil-A in Edison is seeking a Shift Leader to support the management team during each shift and help ensure every guest enjoys an outstanding experience. You will supervise assigned stations, read tickets, and help open or close the restaurant in the absence of a manager, following established procedures.

You will oversee accuracy in recipe execution and weights, maintain cleanliness, and enforce cash handling and security policies.

Responsibilities

• Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Insures that workstations are clean at all times.
• Insures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

Skills

Leadership

Customer service

Job description

Chick-fil-A in Edison is seeking a Shift Leader to support the management team during each shift and help ensure every guest enjoys an outstanding experience. You will supervise assigned stations, read tickets, and help open or close the restaurant in the absence of a manager, following established procedures.

You will oversee accuracy in recipe execution and weights, maintain cleanliness, and enforce cash handling and security policies.