Restaurant Shift Supervisor — Fast, World‑Class Service

Jimmy John's; Heath (OH); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Jimmy John's Heath, OH is seeking a Restaurant Shift Manager to oversee all restaurant operations in the General Manager's absence, ensuring fast, accurate sandwiches and world-class customer service with high quality products and a clean, organized shift.

You will lead a staff of roughly 3–15 employees, provide on-the-job training, manage ordering and inventory, supervise food preparation and service, forecast needs, route deliveries, and ensure 100% cash drawer integrity and daily closing

Qualifications

• Must be able to speak, read and write English fluently.
• Strong math abilities in addition, subtraction, fractions, and percentages.
• Familiar with Excel and Word for daily operations.

Responsibilities

• Manages a staff of approximately three to 15 employees.
• Provides on-the-job training for all employees.
• Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste and theft.
• Assists in the supervision of preparation, sales and service of food.
• Forecasts food items. Estimates what amount of each food item is needed.
• Estimates what amount of each food item will be consumed per shift.
• Supervises food preparation and service operations while on duty. Assists In Shopper during rush periods to ensure the maintenance of restaurant efficiency.
• Ensures that every customer receives world class customer service.
• Routes deliveries and supervises drivers to maximize delivery business and speed.
• Completes daily food preparation including opening procedures, meat and vegetable slicing and bread production.
• Completes closing procedures.
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily and weekly paperwork.
• Responsible for 100% of the cash drawers at all times during the shift.
• Audits previous shift's systems and procedures for 100% integrity and completeness.
• Completes preventive maintenance and upkeep on store's equipment and supplies.
• Performs other related duties as required

Skills

Staff management

On-the-job training

Inventory control

Customer service

Cash handling

Food safety

Tools

Excel

Word

Job description

Jimmy John's Heath, OH is seeking a Restaurant Shift Manager to oversee all restaurant operations in the General Manager's absence, ensuring fast, accurate sandwiches and world-class customer service with high quality products and a clean, organized shift.

You will lead a staff of roughly 3–15 employees, provide on-the-job training, manage ordering and inventory, supervise food preparation and service, forecast needs, route deliveries, and ensure 100% cash drawer integrity and daily closing