Restaurant Shift Supervisor

Ian's Pizza Madison; Milwaukee (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Tips + bonuses

Offsite events

Health & dental insurance

PTO for FT

Retirement match

Flexible schedules

Free pizza

Referral bonus

Job summary

Ian's Pizza Downtown Milwaukee is seeking a part-time or full-time Restaurant Supervisor to oversee the shift, lead a fast-paced team, and ensure high food and service standards. You will assist with training, manage staffing, and support the kitchen and delivery operations during peak hours.

The role offers a wage of $18–$20 per hour, with tips, Sunday and late-night bonuses, and opportunities for growth in a busy, iconic Wisconsin pizza kitchen. Flexible schedules and a welcoming crew await.

Qualifications

• Minimum of 6 months of experience in a Supervisor or Shift Leader position in food/beverage industry.
• Able to stand, walk, be on your feet for long periods of time.
• Able to lift up to 30lbs regularly and up to 50lbs on occasion.
• Able to tolerate touching and being around allergens such as gluten, dairy, eggs, etc.
• Comfortable using ovens, knives, kitchen tools, and other equipment of the restaurant biz.

Responsibilities

• Lead the team and supervise the shift from start to finish.
• Serve customers and support the kitchen, dispatch delivery drivers.
• Ensure high standards for food and service and manage shift checklists.
• Oversee staffing assignments and drop/collect shift notes.

Skills

Supervisory experience

Customer service

English proficiency

Physical stamina

Allergen awareness

Job description

$18-$20/hour to lead one of the most unique, supportive teams in Milwaukee, WI.

We're hiring part-time and full-time Restaurant Supervisors to start immediately at our Downtown location!

Why You'll Love Working Here

Whether you dream of owning a restaurant, trying out new careers, or just seeing where life takes you, Ian's is the place to be! You'll learn transferable skills, make awesome friends, and earn some sweet cash and tips along the way.

• $18-$20/hour with wage + tips + Sunday and Late Night Bonuses.
• Offsite event opportunities with excellent tips!
• Health and dental insurance and PTO for full time.
• Retirement benefits with up to 3% match.
• Flexible schedules and free pizza.
• Work with a diverse, supportive crew in Wisconsin's legendary pizza kitchen.
• $250 when your referral joins our team.

About This Role

The "big cheese" on shift! You're leading the team, keeping everything running smoothly throughout the shift. You'll serve customers, support the kitchen, dispatch delivery drivers, and supervise the shift from start to finish. You'll ensure high standards for both food and service, oversee completion of shift checklists, manage tip payouts, and make sure staffing is well assigned.

You'll also support the training of new team members, help roll out new programs, policies, and products, and keep the restaurant clean and stocked.

Ian's Pizza is a fast-paced, high-volume restaurant, be ready to hustle on your shifts! The team will support you, and we'll have fun along the way. We pinky promise.

Job Requirements

• Minimum of 6 months of experience in a Supervisor or Shift Leader position in food/beverage industry.
• Able to stand, walk, be on your feet for long periods of time.
• Able to lift up to 30lbs regularly and up to 50lbs on occasion.
• Able to tolerate touching and being around allergens such as gluten, dairy, eggs, etc.
• Comfortable using ovens, knives, kitchen tools, and other equipment of the restaurant biz.
• Comfortable working in environments with varying temperatures.
• Comfortable working and communicating in loud, fast-paced working environments.
• Must be 18+ years old to apply.
• Authorized to work in the U.S. (IDs required at Orientation).
• Able to read, write, and speak English comfortably with team and customers.

Supervisor Scheduling

Downtown is open Friday-Saturday 11am-2am and Sunday-Thursday 11am-10pm.

One late night shift per week is required; late night shifts are Friday or Saturday from 5pm or 10pm until 4am. Typical shifts include lunch (9/10am-4/5pm), weekday dinner (5/6pm-12am), weekend dinner (4/5pm-10pm), and weekend late night (5/10pm-4am).

The action happens on evenings and weekends! The ovens are roaring, the line's bumping, and the energy's high. So, we'll need you in the mix.

Part-time or full-time hours are available.

Follow us on Instagram and Facebook to see the Ian's vibe in action.

PS: We use terms like "Shift Leader" or "Supervisor" but this position may be called other things at other restaurants, like... Restaurant Shift Supervisor, Shift Leader, Restaurant Supervisor, Food Service Supervisor, Shift Manager, Assistant Manager.

Salary: $18.00 - $20.00 per hour