Restaurant Shift Manager: Lead & Elevate Service

Shake Shack; Jacksonville (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Bonuses based on performance

Health insurance

Dental and Vision

401(k) plan with company match

Paid time off

Parental leave

Employee assistance program (EAP)

Commuter benefits

Meal discounts

Career development opportunities

Job summary

Shake Shack is hiring in Jacksonville, FL. This role oversees the flow of service, directs team members on a shift, and ensures safety, cleanliness, quality, and speed. You will help build a high-performing hourly team and may assist with purchasing, receiving, and inventory.

You will participate in interviews and employee relations to support restaurant operations. Ideal candidates have 1+ year restaurant leadership experience, a local food safety certification, and strong problem-solving and

Qualifications

• 1+ year of restaurant leadership supervising a team.
• Food safety certification required per local jurisdiction.
• Strong problem solving and effective written/verbal communication skills.
• Ability to lead on-shift operations and support team members.

Responsibilities

• Manage flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high performing team of hourly Team Members.
• May assist with operational support functions (Purchasing, Receiving, Inventory, etc.).
• Participate in applicant interviews and assist with employee relations.

Skills

Leadership

Team Management

Communication

Problem Solving

Education

Food Safety Certification (local jurisdiction)

Job description

Shake Shack is hiring in Jacksonville, FL. This role oversees the flow of service, directs team members on a shift, and ensures safety, cleanliness, quality, and speed. You will help build a high-performing hourly team and may assist with purchasing, receiving, and inventory.

You will participate in interviews and employee relations to support restaurant operations. Ideal candidates have 1+ year restaurant leadership experience, a local food safety certification, and strong problem-solving and