Restaurant Shift Manager

Sonic Drive-In; New Kingston (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Sonic Drive-In is seeking a Shift Manager to assist in daily restaurant operations. This role involves leading a team to ensure quality food service and guest satisfaction in a fun, fast-paced environment. Ideal candidates will demonstrate strong leadership, communication skills, and a commitment to maintaining high standards.

Qualifications

• Excellent leadership and communication skills.
• Positive attitude in stressful situations.
• Willingness to work irregular hours.

Responsibilities

• Assist in managing daily restaurant operations.
• Supervise, train, and develop staff.
• Ensure guest satisfaction and uphold safety standards.

Skills

Leadership

Communication

Problem Solving

Team Development

Customer Service

Job description

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a Supersonic experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the "why" behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You'll Need:

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays