Restaurant Shift Leader - Unit 9

Whataburger Restaurants; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Flexible Schedules

Paid Time Off

401(k) match

Medical, Dental, and Vision Benefits

Scholarship Program

Discounted Meals

Job summary

Whataburger Restaurants is seeking a Shift Leader responsible for driving operational excellence and managing shift activities in a dynamic, fast-paced environment. The role involves leading a team, maintaining high food and service standards, and ensuring compliance with safety regulations.

The ideal candidate should be at least 18 years old, have a high school diploma or equivalent, and possess strong leadership and communication skills. The position offers competitive pay and numerous benefits, including training and career growth opportunities.

Qualifications

• Be at least 18 years of age.
• Be able to stand for up to 10 hours and lift up to 55 lbs.
• Available for open shifts, including overnights and weekends.
• Possess ServSafe Food Certification or be able to obtain it.

Responsibilities

• Lead shift management to maintain quality and service standards.
• Coach and motivate team members.
• Support goals related to food and labor costs.
• Uphold food safety and sanitation requirements.
• Foster a positive work culture.

Skills

Coaching skills

Customer service

Communication

Multitasking

Education

High school diploma/GED or equivalent experience

Job description

What You’ll Do

As a Shift Leader, you’re the spark that keeps the restaurant firing on all cylinders. You’ll drive operational excellence, keep each shift running smooth, coach team members, foster collaboration, and translate challenges into opportunities.

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members—helping new hires quickly upskill and seasoned pros to perform at peak.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running smoothly.

Benefits and Compensation

• Competitive Weekly Pay
• Flexible Schedules – Day, Night/Evening & Overnight Shifts Available
• Paid Time Off
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits
• Short-term and Long-term Disability Benefits
• Opportunities for Career Development and Growth – clear path to a six-figure income
• Scholorship Program (dependents eligible) and Hardship Grant Assistance
• Comprehensive education support – free English‑language learning, no‑cost college‑level courses, and reduced‑tuition degree pathways
• Discounted Meals for You and a Guest
• Wireless Service Discounts, Computer & Software Discounts, Fitness/Gym Discounts
• Awards and recognition for performance
• Retirement Celebration Program and more

Required Experience and Qualifications

• Be at least 18 years of age.
• Possess a high school diploma/GED preferred or equivalent experience.
• Be able to meet business needs with open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Be able to stand for up to 10 hours, lift up to 55 lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification (or the ability to obtain and pass the exam during training).

Location & Working Conditions

This role is based in your home restaurant, where you’ll spend most of your time leading your team and supporting daily operations. You may be asked to assist at neighboring locations or provide leadership support within the market and may participate in business meetings, training opportunities, and leadership sessions.

Equal Employment Opportunity

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or any other protected characteristic. Whataburger participates in the federal E‑Verify Program. For more information go to www.dhs.gov/E-Verify. E‑Verify is a registered trademark of the U.S. Department of Homeland Security.