Restaurant Shift Leader: Team Mentor & Guest Champion

Smith Dairy Queens, Ltd.; Kyle (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the fast-food industry is seeking a dedicated Shift Leader to oversee restaurant operations during scheduled shifts. Responsibilities include managing staff, ensuring exceptional customer service, and conducting training. Ideal candidates will have a high school diploma and at least one year of management experience in a restaurant setting, along with strong problem-solving skills and flexibility in work hours.

Qualifications

• 1+ years of management experience in a restaurant chain.
• Strong communication and interpersonal skills.
• Ability to work flexible hours.

Responsibilities

• Manage specific areas of the restaurant and staff during shifts.
• Conduct orientation and training for crew members.
• Ensure quality guest service and handle customer complaints.

Skills

Customer Service

Team Leadership

Problem Solving

Math Skills

Education

High School Diploma

Tools

Windows-based Computer Literacy

Job description

A leading company in the fast-food industry is seeking a dedicated Shift Leader to oversee restaurant operations during scheduled shifts. Responsibilities include managing staff, ensuring exceptional customer service, and conducting training. Ideal candidates will have a high school diploma and at least one year of management experience in a restaurant setting, along with strong problem-solving skills and flexibility in work hours.