Restaurant Shift Leader: Team Mentor & Guest Champion

Smith Dairy Queens, Ltd.; Hallettsville (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain seeks a Shift Leader to provide guidance to staff during scheduled shifts. The ideal candidate will have management experience in a restaurant, a high school diploma, and a commitment to exceptional customer service. Responsibilities include training crew members, ensuring service quality, and handling customer concerns. This role is crucial in maintaining operational standards and promoting a productive work environment.

Qualifications

• Must be at least 18 years of age.
• 1-year minimum of management experience at a restaurant chain.
• Strong Windows-based computer literacy.

Responsibilities

• Assist in managing restaurant areas during scheduled shifts.
• Conduct orientation and training of crew members.
• Ensure guest service meets quality, value, and cleanliness standards.

Skills

Customer Service

Teambuilding

Interpersonal Skills

Conflict Resolution

Math Skills

Communication

Education

High School Diploma

Job description

A leading restaurant chain seeks a Shift Leader to provide guidance to staff during scheduled shifts. The ideal candidate will have management experience in a restaurant, a high school diploma, and a commitment to exceptional customer service. Responsibilities include training crew members, ensuring service quality, and handling customer concerns. This role is crucial in maintaining operational standards and promoting a productive work environment.