Restaurant Shift Leader: Team Mentor & Guest Champion

Smith Dairy Queens, Ltd.; Flatonia (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain seeks a Shift Leader to guide hourly staff during shifts, ensuring top-quality customer service and effective management of the restaurant operations. Responsibilities include training crew members, handling financial reports, and addressing customer inquiries. To qualify, candidates must be 18+, possess a high school diploma, and have at least a year of management experience in a restaurant setting.

Qualifications

• Must be at least 18 years of age.
• 1-year minimum of management experience at a restaurant chain.
• Ability to work flexible hours and days.

Responsibilities

• Assist in management and ensure restaurant organization during shifts.
• Conduct orientation, training, and evaluation of crew members.
• Handle minor customer complaints and ensure guest service meets standards.

Skills

Exceptional customer service

Teambuilding capacity

Conflict resolution skills

Strong math

Windows-based computer literacy

Education

High school diploma

Job description

A leading restaurant chain seeks a Shift Leader to guide hourly staff during shifts, ensuring top-quality customer service and effective management of the restaurant operations. Responsibilities include training crew members, handling financial reports, and addressing customer inquiries. To qualify, candidates must be 18+, possess a high school diploma, and have at least a year of management experience in a restaurant setting.