Restaurant Shift Leader: Team Mentor & Guest Champion

Smith Dairy Queens, Ltd.; Devine (TX); On-site; USD 32,000 - 38,000; Full time

Job summary

A leading company in the fast-food industry is looking for a Shift Leader to manage hourly staff and ensure excellent customer service during scheduled shifts. Responsibilities include staff training, cash accountability, and maintaining restaurant standards. The ideal candidate will have management experience in a restaurant setting and a commitment to team building.

Qualifications

• Must be at least 18 years of age.
• 1 year of management experience in a restaurant chain required.
• Dedication to providing exceptional customer service.

Responsibilities

• Assist in managing specific areas during shifts.
• Conduct orientation and training of crew members.
• Handle minor customer complaints effectively.

Skills

Customer service

Team building

Mathematical skills

Communication

Conflict resolution

Computer literacy

Education

High school diploma

Job description

A leading company in the fast-food industry is looking for a Shift Leader to manage hourly staff and ensure excellent customer service during scheduled shifts. Responsibilities include staff training, cash accountability, and maintaining restaurant standards. The ideal candidate will have management experience in a restaurant setting and a commitment to team building.