Restaurant Shift Leader — Management Track

SSP Group; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

SSP America is seeking a dedicated Shift Supervisor at our NYC-area locations, including LaGuardia, to lead daily operations and ensure exceptional guest service. You will supervise shifts, coach team members, and uphold safety and hospitality standards in a fast-paced, full-service restaurant setting.

Coffee and beverage service experience is a plus as many outlets serve specialty drinks. Join SSP America to advance into management, embrace teamwork, and contribute to a welcoming guest

Qualifications

• 1+ years of experience supervising in a full-service restaurant.
• Coffee shop or beverage service experience highly preferred.

Responsibilities

• Lead shifts with confidence and ensure operational standards are met.
• Provide coaching, support, and direction to team members.
• Deliver warm, friendly, and respectful service to every guest.
• Foster a strong team culture.

Skills

Shift supervision

Customer service

Team leadership

Barista experience

Job description

SSP America is seeking a dedicated Shift Supervisor at our NYC-area locations, including LaGuardia, to lead daily operations and ensure exceptional guest service. You will supervise shifts, coach team members, and uphold safety and hospitality standards in a fast-paced, full-service restaurant setting.

Coffee and beverage service experience is a plus as many outlets serve specialty drinks. Join SSP America to advance into management, embrace teamwork, and contribute to a welcoming guest