Restaurant Shift Leader: Lead Team & Guest Experience

Marco; Neenah (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) with company match

Job summary

Marco's Pizza Neenah is seeking a Shift Leader to guide team members, ensure top-quality product and service, and manage daily operations. You will lead shifts, train staff on policies, and uphold sanitation and safety standards in a fast-paced restaurant environment.

Responsibilities include opening/closing shifts, maintaining cash accuracy, supporting store promotions, and ensuring exceptional guest experiences. 18+ years of age, energy, and a passion for people are required.

Qualifications

• Demonstrated ability to lead a team and maintain high customer service standards.
• Comfort with managing shifts and delegating duties to staff.
• Experience with cash handling and daily deposits is preferred.

Responsibilities

• Lead and train team members on processes, service quality, and policies.
• Ensure product quality, speed of service, cleanliness and sanitation.
• Open/close shifts and manage deposits and cash handling.
• Support local store marketing and promotions and asset protection.

Skills

People leadership

Customer service

Cash handling procedures

Team management

Tools

POS system

Job description

Marco's Pizza Neenah is seeking a Shift Leader to guide team members, ensure top-quality product and service, and manage daily operations. You will lead shifts, train staff on policies, and uphold sanitation and safety standards in a fast-paced restaurant environment.

Responsibilities include opening/closing shifts, maintaining cash accuracy, supporting store promotions, and ensuring exceptional guest experiences. 18+ years of age, energy, and a passion for people are required.