Restaurant Shift Leader: Lead Team & Elevate Service

CKE Restaurants, Inc.; Sumiton (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

CKE Restaurants, Inc. is seeking a Shift Leader in Sumiton, Alabama. This role involves assisting the General Manager in various management activities, focusing on ensuring restaurant operations align with business objectives.

The ideal candidate will have 2-3 years of experience in restaurant management, a proven track record in customer service, and strong problem-solving abilities. This fast-paced position requires effective communication and team-building skills to help maximize productivity and enhance the customer experience.

Qualifications

• 2-3 years of experience in restaurant management or relevant education.
• Must communicate effectively with internal and external contacts.
• Ability to troubleshoot cash handling problems.

Responsibilities

• Assist the General Manager with management activities.
• Ensure Crew Persons and Team Leaders meet job expectations.
• Provide quality customer service to achieve total customer satisfaction.
• Support sales maximization and cost minimization efforts.

Skills

Team building skills

Planning and time management skills

Problem-solving skills

Analytical skills

Bi-lingual skills

Education

High School Diploma or GED

Job description

CKE Restaurants, Inc. is seeking a Shift Leader in Sumiton, Alabama. This role involves assisting the General Manager in various management activities, focusing on ensuring restaurant operations align with business objectives.

The ideal candidate will have 2-3 years of experience in restaurant management, a proven track record in customer service, and strong problem-solving abilities. This fast-paced position requires effective communication and team-building skills to help maximize productivity and enhance the customer experience.