Restaurant Shift Leader - Lead, Serve, and Succeed!

Shelby American, Inc.; Willoughby (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Restaurant Shift Leader to join their dynamic team. This role is essential for maintaining smooth restaurant operations and delivering an exceptional dining experience. As a leader, you will motivate your team, ensure high standards of food quality and safety, and provide outstanding customer service. With flexible hours and opportunities for growth, this position is perfect for someone with strong leadership skills and a passion for the food industry. If you're ready to take on this exciting challenge, we want to hear from you!

Benefits

Health Insurance

Profit Sharing

Free Meals

Qualifications

• Food Handler Certification is required for this role.
• Previous experience in a restaurant environment is preferred.

Responsibilities

• Supervise team members and ensure effective performance.
• Deliver excellent customer service and resolve issues promptly.
• Oversee food quality and safety standards during shifts.

Skills

Customer Service Skills

Leadership Skills

Communication Skills

Ability to Work in Fast-Paced Environment

Education

Food Handler Certification

Experience in Fast-Food or Restaurant Environment

Job description

Description

Are you an approachable, efficient, and cooperative leader with a keen eye for detail? If so, we have an exciting opportunity for you to join our restaurant team as a Restaurant Shift Leader.

As the Restaurant Shift Leader, you will play a critical role in ensuring the restaurant operates smoothly and provides an exceptional dining experience. You will lead by example, motivate the team, and contribute to the overall success of the restaurant.

Responsibilities:

• Team Leadership: Supervise and direct team members during your shift, ensuring they perform their duties effectively and efficiently. Provide guidance, training, and coaching to team members to maintain a high level of performance.
• Customer Service: Deliver excellent customer service by greeting guests, taking orders, and resolving customer issues promptly and professionally. Ensure that all team members are friendly, attentive, and focused on delivering a memorable dining experience.
• Food Quality and Safety: Oversee food preparation, cooking, and presentation to ensure it meets quality and safety standards.
• Shift Management: Maintain an organized and clean restaurant environment throughout the shift. Address any issues or challenges that arise during the shift and escalate them to the General Manager as necessary.

Position Overview:

• Job Title: Restaurant Shift Leader
• Location: Willoughby, OH
• Work Hours: Flexible schedule (paid training)
• Starting Salary Range: $13.00 - $15.00 per hour
• Benefits: health insurance, profit sharing, and free meals

Required Experience:

• Food Handler Certification required
• Previous experience in a fast-food or restaurant environment is preferred.
• Excellent customer service skills.
• Ability to work in a fast-paced, high-pressure environment.
• Strong leadership and communication skills.

Important Notes:

To streamline our hiring process and ensure a better match between our candidates and the role, we kindly request that all applicants complete a brief survey before submitting their applications. The survey will help us gain valuable insights into your qualifications and preferences.

Survey Link: https://go.cultureindex.com/s/y8HlLcvMA4

Please follow these steps to apply:

1. Click on the survey link above to access the questionnaire.
2. Complete the survey, which should take approximately 7-10 minutes of your time.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.

DV & GR Enterprises dba WINGSTOP operates 18 Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!