Restaurant Shift Leader - Lead, Serve, and Succeed!

Shelby American, Inc.; Akron (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Restaurant Shift Leader to join their dynamic team in Akron. This pivotal role involves leading by example, ensuring exceptional customer service, and maintaining food quality and safety standards. With a flexible schedule and opportunities for professional growth, this position promises a rewarding experience in a fast-paced environment. If you are a cooperative leader with a keen eye for detail, this is your chance to shine and make a significant impact in the restaurant industry. Join a team that values your contributions and fosters a culture of excellence!

Benefits

Health Insurance

Profit Sharing

Free Meals

Paid Training

Paid Time-Off

Qualifications

• Food Handler Certification is required.
• Previous experience in a fast-food or restaurant environment is preferred.

Responsibilities

• Supervise and direct team members during shifts for effective performance.
• Deliver excellent customer service and resolve issues promptly.

Skills

Customer Service Skills

Leadership Skills

Communication Skills

Ability to Work in Fast-Paced Environment

Education

Food Handler Certification

Job description

Description

Are you an approachable, efficient, and cooperative leader with a keen eye for detail? If so, we have an exciting opportunity for you to join our restaurant team as a Restaurant Shift Leader.

As the Restaurant Shift Leader, you will play a critical role in ensuring the restaurant operates smoothly and provides an exceptional dining experience. You will lead by example, motivate the team, and contribute to the overall success of the restaurant.

Responsibilities:

1. Team Leadership: Supervise and direct team members during your shift, ensuring they perform their duties effectively and efficiently. Provide guidance, training, and coaching to team members to maintain a high level of performance.
2. Customer Service: Deliver excellent customer service by greeting guests, taking orders, and resolving customer issues promptly and professionally. Ensure that all team members are friendly, attentive, and focused on delivering a memorable dining experience.
3. Food Quality and Safety: Oversee food preparation, cooking, and presentation to ensure it meets quality and safety standards.
4. Shift Management: Maintain an organized and clean restaurant environment throughout the shift. Address any issues or challenges that arise during the shift and escalate them to the General Manager as necessary.

Position Overview:

• Job Title: Restaurant Shift Leader
• Location: Harvest Plaza, Akron OH
• Work Hours: Flexible schedule (paid training and paid time-off!)
• Starting Salary Range: $13.00 - $18.00 per hour
• Benefits: health insurance, profit sharing, and free meals

Required Experience:

• Food Handler Certification required
• Previous experience in a fast-food or restaurant environment is preferred.
• Excellent customer service skills.
• Ability to work in a fast-paced, high-pressure environment.
• Strong leadership and communication skills.

Application Process:

To streamline our hiring process, we kindly request that all applicants complete a brief survey before submitting their applications. The survey will help us gain valuable insights into your qualifications and preferences.

Survey Link: https://go.cultureindex.com/s/y8HlLcvMA4

Please follow these steps to apply:

1. Click on the survey link above to access the questionnaire.
2. Complete the survey, which should take approximately 7-10 minutes of your time.

Important Notes:

• Your responses in the survey will not be shared with anyone outside our hiring team and will be kept confidential.
• Filling out the survey is an essential part of our application process. Applications without a completed survey will not be considered.
• The survey is designed to assess your qualifications and fit for the role, and it will not replace your formal application.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.

DV & GR Enterprises dba WINGSTOP operates 18 Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!