Restaurant Shift Leader - Lead, Serve, and Succeed!

Shelby American, Inc.; Cuyahoga Falls (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant restaurant team as a Restaurant Shift Leader, where you'll inspire and lead a dedicated group to deliver exceptional dining experiences. This role is perfect for those who thrive in fast-paced environments and possess strong leadership and customer service skills. You'll oversee operations, ensure food quality and safety, and maintain a welcoming atmosphere for guests. With flexible hours, competitive pay, and benefits like health insurance and profit sharing, this position offers a fantastic opportunity to grow within a rapidly expanding company. Embrace the challenge and make your mark in the restaurant industry!

Benefits

Health Insurance

Profit Sharing

Free Meals

Paid Training

Paid Time-Off

Qualifications

• Food Handler Certification is required for this position.
• Previous experience in a fast-food or restaurant environment is preferred.

Responsibilities

• Supervise and direct team members during shifts to ensure effective performance.
• Deliver excellent customer service and resolve issues promptly.

Skills

Customer Service Skills

Leadership Skills

Communication Skills

Ability to Work in Fast-Paced Environment

Education

Food Handler Certification

Job description

Description

Are you an approachable, efficient, and cooperative leader with a keen eye for detail? If so, we have an exciting opportunity for you to join our restaurant team as a Restaurant Shift Leader.

As the Restaurant Shift Leader, you will play a critical role in ensuring the restaurant operates smoothly and provides an exceptional dining experience. You will lead by example, motivate the team, and contribute to the overall success of the restaurant.

Responsibilities:

• Team Leadership: Supervise and direct team members during your shift, ensuring they perform their duties effectively and efficiently. Provide guidance, training, and coaching to team members to maintain a high level of performance.
• Customer Service: Deliver excellent customer service by greeting guests, taking orders, and resolving customer issues promptly and professionally. Ensure that all team members are friendly, attentive, and focused on delivering a memorable dining experience.
• Food Quality and Safety: Oversee food preparation, cooking, and presentation to ensure it meets quality and safety standards.
• Shift Management: Maintain an organized and clean restaurant environment throughout the shift. Address any issues or challenges that arise during the shift and escalate them to the General Manager as necessary.

Position Overview:

• Job Title: Restaurant Shift Leader
• Location: Cuyahoga Falls, OH
• Work Hours: Flexible schedule (paid training and paid time-off!)
• Starting Salary Range: $13.00 - $18.00 per hour
• Benefits: health insurance, profit sharing, and free meals

Required Experience:

• Food Handler Certification required
• Previous experience in a fast-food or restaurant environment is preferred.
• Excellent customer service skills.
• Ability to work in a fast-paced, high-pressure environment.
• Strong leadership and communication skills.

To apply:

1. Complete the brief survey to help us gain insights into your qualifications and preferences.
2. Your responses will be kept confidential and are essential for your application.

Important Notes:

• Filling out the survey is an essential part of our application process. Applications without a completed survey will not be considered.
• The survey is designed to assess your qualifications and fit for the role, and it will not replace your formal application.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation.

DV & GR Enterprises dba WINGSTOP operates 18 Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!