Restaurant Shift Leader & Key Holder

The Catch; Tyler (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

The Catch in Tyler, TX is seeking a reliable Key Holder to support daily restaurant operations. You will open and close the venue, manage cash handling, and oversee safety and security while delivering excellent guest service.

You will train and mentor new staff, supervise front-of-house activities, coordinate with kitchen and service teams, and ensure policies are followed to maintain high quality standards. A high school diploma and supervisory experience are preferred.

Qualifications

• Strong leadership, communication and interpersonal skills.
• High school diploma or equivalent; supervisory experience preferred.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Proficient in cash handling and POS systems.

Responsibilities

• Open and close the restaurant according to established procedures, ensuring security and safety protocols are followed.
• Manage cash handling, including daily deposits and reconciliation of sales.
• Assist in training, onboarding, and mentoring new staff team members.
• Maintain a high level of customer service and assist guests with inquiries and requests.
• Support management with inventory control, ordering supplies, and maintaining a clean and organized front-of-house area.
• Collaborate with the kitchen and service team to ensure smooth operations and customer satisfaction.
• Enforce all restaurant policies and procedures to ensure compliance and maintain quality standards.

Skills

Leadership

Communication

Customer service

Multitasking

Cash handling

Education

High School diploma or equivalent

Tools

POS system

Job description

The Catch in Tyler, TX is seeking a reliable Key Holder to support daily restaurant operations. You will open and close the venue, manage cash handling, and oversee safety and security while delivering excellent guest service.

You will train and mentor new staff, supervise front-of-house activities, coordinate with kitchen and service teams, and ensure policies are followed to maintain high quality standards. A high school diploma and supervisory experience are preferred.