Restaurant Shift Leader: Guest Experience & Team Growth

McDonald's; Milwaukee (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 every年

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald’s Milwaukee is seeking a Shift Manager to lead daily operations, oversee crew schedules, and ensure guest experiences meet McDonald’s standards. You’ll supervise food safety, drive profitability, and foster teamwork in a fast-paced environment.

You’ll be responsible for coaching crew and managers, supporting training, and delivering exceptional service while maintaining high standards of cleanliness and safety.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: oversee crew schedules and daily operations.
• Inspire and empower crew and managers to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action around safety, security, inventory and profitability.
• Foster training, education and continued learning within the restaurant.
• Drive a high level of performance from the team.

Skills

Leadership

Customer service

Communication

Decision making

Job description

McDonald’s Milwaukee is seeking a Shift Manager to lead daily operations, oversee crew schedules, and ensure guest experiences meet McDonald’s standards. You’ll supervise food safety, drive profitability, and foster teamwork in a fast-paced environment.

You’ll be responsible for coaching crew and managers, supporting training, and delivering exceptional service while maintaining high standards of cleanliness and safety.