Restaurant Shift Lead — Lead Crew, Elevate Guest Experience

McDonald’s; Edgerton (WI); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Employee discounts and free meals

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Edgerton, WI is seeking a Shift Manager who can lead the crew, ensure fast, friendly service, and maintain restaurant standards. You’ll oversee scheduling, guest experience, and daily operations in a fast-paced environment.

The role emphasizes teamwork, safety, inventory control, and profitability. Strong communication and a customer-service mindset are essential, as is the ability to coach and motivate crew and shift leads.

Qualifications

• Passion for helping and serving others (customers and team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs; provide solutions in a fast-paced environment.

Responsibilities

• Lead crew schedules and oversee dining room operations.
• Supervise food safety and cleanliness to McDonald’s standards.
• Take actions around safety, security, inventory and profitability.
• Coach and motivate crew and managers to deliver great guest experiences.
• Support training and continuous learning within the restaurant.

Skills

Passion for helping

Customer service

Communication

Decision making

Job description

McDonald’s in Edgerton, WI is seeking a Shift Manager who can lead the crew, ensure fast, friendly service, and maintain restaurant standards. You’ll oversee scheduling, guest experience, and daily operations in a fast-paced environment.

The role emphasizes teamwork, safety, inventory control, and profitability. Strong communication and a customer-service mindset are essential, as is the ability to coach and motivate crew and shift leads.