Restaurant Shift Leader — Customer Experience & Ops

Domino's; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Job summary

Team Washington, Inc. in the Washington DC metro area is hiring a Store Supervisor to assist in daily oversight and execution of sales, costs, and service objectives. You will lead the team on shift, ensure friendly service, uphold brand standards, and support opening/closing procedures.

The role also involves labor scheduling, cost control, and maintaining cleanliness and food safety in line with company policies.

Qualifications

• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills.
• Strong cash handling and money change accuracy.
• Ability to work in a fast-paced environment.
• Team leadership and training abilities.
• Flexible with scheduling and shifts.

Responsibilities

• Oversee store operations in GM's absence.
• Ensure friendly, responsive, courteous customer service.
• Maintain brand standards for food quality, portioning, and presentation.
• Assist with opening, closing, and prep tasks.
• Lead on-duty team, coordinate deliveries, and service.
• Support management in sales, service, and sanitation goals.
• Maintain cleanliness and organization in the store.

Skills

Communication skills

Multi-tasking

Team leadership

Cash handling

Customer service

Basic math

Order taking

POS familiarity

Tools

POS System

Job description

Team Washington, Inc. in the Washington DC metro area is hiring a Store Supervisor to assist in daily oversight and execution of sales, costs, and service objectives. You will lead the team on shift, ensure friendly service, uphold brand standards, and support opening/closing procedures.

The role also involves labor scheduling, cost control, and maintaining cleanliness and food safety in line with company policies.