Retail Operations Lead — Customer Experience & Team Growth

The Resume Database; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) match

Tuition Assistance

Job summary

A leading retail company is seeking an Assistant Store Manager for their location in Washington, DC. This role involves managing retail operations, developing and coaching associates, and ensuring an outstanding consumer experience. The ideal candidate will have over 3 years of retail management experience, excellent sales skills, and a passion for technology. This position offers comprehensive benefits including medical insurance, retirement plans, and tuition assistance.

Qualifications

• Proven ability to manage large dynamic teams.
• Strong written and verbal communication skills.
• Experience working with consumer electronics store technologies.

Responsibilities

• Support the Store Manager in daily operations and store management.
• Guide all employees within the store and resolve customer escalations.
• Oversee floor experience – act as Floor Leader.

Skills

Retail Management Experience

Team Management

Problem-Solving Skills

Effective Communication

Organizational Skills

Sales Skills

Education

3+ years in Retail Management

Tools

G-Suite

Job description

A leading retail company is seeking an Assistant Store Manager for their location in Washington, DC. This role involves managing retail operations, developing and coaching associates, and ensuring an outstanding consumer experience. The ideal candidate will have over 3 years of retail management experience, excellent sales skills, and a passion for technology. This position offers comprehensive benefits including medical insurance, retirement plans, and tuition assistance.