Restaurant Shift Leader - Customer Experience

Wendy; Fairfield Township (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, vision, RX

Flexible schedules

Discounted meals

Advancement opportunities

Leadership training program

Job summary

Wendy's in Fairfield Township, OH is seeking a Restaurant Customer Service Manager (Shift Leader) to foster a service culture that delights every customer. You will lead daily operations and inspire the team to deliver exceptional hospitality during every shift.

You will run effective huddles, identify ways to improve efficiency and profitability, and ensure food safety procedures are followed. The ideal candidate has at least 1 year of restaurant experience, is 18+, and is ready for growth

Qualifications

• HS diploma or equivalent required.
• Min 1 year restaurant experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Lead the daily operations to ensure best customer service.
• Inspire the team to deliver a customer-centered service culture.
• Run effective huddles to communicate priorities and goals.
• Identify opportunities to improve efficiency and profitability.

Skills

Customer service

Leadership

Teamwork

Communication

Multi-tasking

Education

HS Diploma

Tools

POS systems

Job description

Wendy's in Fairfield Township, OH is seeking a Restaurant Customer Service Manager (Shift Leader) to foster a service culture that delights every customer. You will lead daily operations and inspire the team to deliver exceptional hospitality during every shift.

You will run effective huddles, identify ways to improve efficiency and profitability, and ensure food safety procedures are followed. The ideal candidate has at least 1 year of restaurant experience, is 18+, and is ready for growth